Category Assistant

About Chatters We are the leading beauty hair retailer and salon in Canada.

With over 115 locations and a catalog of 6,000+ products, we are on a mission to make our clients and customers look and feel their best.

At Chatters, we are transforming how Canadians experience beauty — blending in-salon expertise, retail convenience, and ecommerce innovation.

As we grow, we are evolving our supply chain to deliver faster, smarter, and more efficiently for our customers and partners across the country.

Role Overview The Category Assistant is responsible for the integrity of product data, promotional execution, and sales reporting.

You will serve as the primary engine for departmental workflows, ensuring that pricing, signage, and promotional fixtures are accurately submitted and communicated to salons.

This role requires a high level of detail, proficiency in project management tools (ClickUp), and a knack for data entry.

Key Responsibilities 1.

Data Management & Pricing Integrity Execute high-volume data entry for Digital Flyers and Merchandising Guides Manage the end-to-end pricing workflow: from initial submission via ClickUp to final validation Process New Product Forms (NPF) and coordinate attribute changes to maintain an accurate Master Data catalog Manage all discrepancies and inquiries as it relates to pricing and master data integrity 2.

Promotional & Visual Merchandising Coordination Submit and track promotional fixture guides and signage requests through JotForm and ClickUp.

Ensure all promo pricing is validated before store-level implementation to prevent customer friction.

Coordinate "disposition submissions" to manage end-of-life product cycles.

• 3.

Reporting & Communication Compile and distribute Monthly Sales and Billback reports.

Own the "What’s the Chatter" weekly store communication via JotForm, ensuring store teams have the most current operational updates.

Act as the primary administrator for ClickUp and JotForm workflows within the category management scope.

Required Skills & Qualifications Systems Proficiency: Experience with ClickUp (or similar PM tools) and JotForm is highly preferred.

Mastery of excel and office tools.

Experience with Analytical Mindset: Comfortable working with sales data and complex spreadsheets.

Precision: Exceptional data entry skills; you are someone who catches the "typo" before it becomes a pricing error.

Communication: Ability to distill complex merchandising updates into clear, actionable memos for retail staff.

Success Metrics Accuracy: Zero-error rate in pricing validation and digital flyer entries.

Timeliness: Meeting all weekly deadlines for store communications and monthly reporting cycles.

Efficiency: Streamlining the submission process in ClickUp to reduce bottlenecks.

Ready to help us build the future of beauty?

If you’re resourceful, outgoing, and ready to work hard in a fun environment, we want to hear from you!

Send us your resume and check us out at: https://www.chatters.ca .

How to Apply - Ready to join our community?

Submit your online application today!

This is a hybrid opportunity (4 days in office) Salary Range for this position: $50,000 - $55,000 Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop.

We are committed to creating accessible environments for our colleagues, candidates and customers.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

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