Plumbing Operations Manager

Are you a seasoned Plumber who is ready to shape the future of Gandy HVACs Plumbing Division and grow with a trusted, long-standing company? If YES, your next chapter awaits. If you are entrepreneurial by nature, people-centric at heart, and embody Gandy HVACs core values, we are looking for a new Plumbing Operations Manager, like YOU, to join our growing Langley team! About You As Gandy HVAC grows and diversifies, our next Plumbing Operations Manager will own, lead, and scale a six-person plumbing department. You bring a proven hands-on plumbing background, a tech-savvy, forward-thinking mindset, and a commitment to Gandys core values—adaptability, pride, integrity, and a customer-first approach. Dedicated, detail-oriented, and people-focused, you thrive on improving processes, taking ownership, and building a strong, culture-driven team that lays the foundation for the future success of Gandy HVACs plumbing division. What You'll Do Take full ownership of the day-to-day operations of Gandys plumbing team of five technicians and one administrator, setting the standard for quality, performance, and accountability. Establish and maintain clear, consistent pricing structures for plumbing services, with a strong eye for accuracy and sustainability. Provide expert guidance on complex plumbing projects, troubleshooting challenges, and technical decision-making to ensure jobs are done right the first time. Build, refine, and continuously improve workflows, processes, and best practices that support efficiency, consistency, and long-term growth. Collaborate closely with operations, leadership, and field teams to deliver reliable, high-quality service and an exceptional customer experience. Ensure all work is completed safely, efficiently, and in full compliance with company standards and regulatory requirements. Leading the department in full alignment with Gandys core values, ethics, and standards — consistent with how all other departments operate. What You Bring Hands-On Plumbing Expertise: At least 5 years of practical, hands-on experience in residential and/or light commercial plumbing and Red Seal Certification would be an asset. Leadership Potential: Proven plumbing leadership experience or eagerness to step into a leadership role – even if you haven't formally led a team before. Tech-Savvy Attitude: Comfortable using Microsoft Office and able to quickly learn new technologies, software, and systems to drive efficiency, service, and operations. People-Centric Mindset: Committed to putting your team first, leading with empathy, and supporting technicians in the field while building a positive, values-driven department culture. Forward-Thinking & Adaptab ility: Able to think strategically, embrace change, and grow alongside a company that values passion, pride, and integrity. Career Transition Ready: Interested in moving from hands-on, in-the-field work to a behind-the-scenes leadership and operational role. Detail-Oriented & Results-Focused: Able to establish structure, refine processes, and ensure safety, quality workmanship, and excellent customer service. Tech-Savvy Attitude: Comfortable using Microsoft Office and able to quickly learn new technologies, software, and systems. Why Choose Gandy Its a priority to take care of our team and reward them for their contributions. As part of our dedicated, growing, and dynamic team, you can expect: Starting base salary of $60k to $80k PLUS BONUS to reward your hard work and contributions. Generous paid time-off , starting with 15 vacation days to rest and rejuvenate. 100% employer-provided comprehensive benefits package after probationary period. Opportunities for growth and ownership to make your leadership career goals a reality. A value -driven, tight-knit, and welcoming workplace dedicated to health and safety. About Gandy Installations Gandy HVAC is a family-owned leader in HVAC and home comfort, serving the Lower Mainland and Fraser Valley since 1957. Built on integrity, passion, adaptability, pride, and putting the customer first, we empower our team to lead, innovate, and grow. Join Gandy and make a real impact while building a career in a company that values people as much as performance. If you're a seasoned plumbing professional ready to take ownership, grow a department, and make a lasting impact, click Apply Now and start your journey with Gandy HVAC! Gandy HVAC is proud to be an equal opportunity employer that values a diverse, inclusive, and welcoming workplace. Accommodations are available during the recruitment process – please contact Human Resources ( hr@gandyhvac.net ) and we will work to meet your needs. To learn more about the impact you'll make, visit us here!