CBTS Associate

Nous rejoindre, c’est intégrer un groupe multi-expert, solide et proche de ses clients, 1er bancassureur en Europe et 1er assureur en France.

Nous sommes implantés dans 9 pays et comptons 5 800 collaborateurs dans le monde pour répondre aux besoins en protection et en épargne de nos clients. Nous les accompagnons à travers nos quatre grands métiers en :

• Epargne et retraite
• Prévoyance, emprunteur et assurances collectives
• Assurances dommages
• Santé et territoires

Le groupe Crédit Agricole Assurances s’est construit autour de la volonté d’être un assureur complet, diversifié et international au service de ses partenaires, notamment les Caisses régionales de Crédit Agricole et LCL .

NOTRE ENGAGEMENT RH

Pour favoriser l’épanouissement professionnel de nos collaborateurs, nous nous engageons chaque jour en faveur de leur bien-être. Pour cela, nous attachons une attention particulière aux nouveaux modes de travail et de management ainsi qu’à la qualité de vie au travail.

Convaincus que la Diversité est une source d'enrichissement pour tous, nous sommes engagés en faveur de l'inclusion. Nos postes sont ouverts à toutes et tous, quels que soient les handicaps ou les singularités de chacun.

Consultez nos offres et découvrez les avantages à nous rejoindre : télétravail, engagement sociétal, dispositif de rémunération…

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Job Summary : The role will be based in Montreal reporting to the CBTS Lead – Payment Systems located in Montreal. The primary responsibility is to support the Montran JGPS application used to process USD payment and settlement activities for the CACIB NY Branch. Support encompasses real-time MI interfaces (SWIFT, FEDWIRE and CHIPS), downstream interfaces (Treasury, Sanction Filtering, AML, etc.), and the start / close of business including end of day batch processing.The CBTS domain leverages technical expertise and business knowledge to support a myriad of business applications across the Americas in the US, Brazil and Canada branches.It includes applications covered by two CACIB Head office IT business lines · CSI - Corporate & Support Functions IT : Finance, Risk, Referentials, Compliance, Transverse applications and Corporate systems (HR, Administration, IT for IT ...)· CBI - Corporate Banking IT : Commercial Banking (Front, Middle & Back Office), Payments, Client accounts and Client on boarding Key Responsibilities : · Support the production Montran JGPS application. JGPS is used to process USD payments and settlements for the CACIB NY Branch. Primary user base is Operations.· Support all JGPS upstream and downstream interfaces, audit data warehouse and reconciliations.· Coordinate with internal and external resources required to support JGPS and associated interfaces. This includes the JGPS application vendor and CACIB Infrastructure / security teams.· Contribute to key initiatives related to technical / functional IT and business projects to meet and support business objectives.· Responsible for production support : - Support day to day production needs : § Resolution of production issues, including RCA, defect remediation and incident reporting.§ Lead troubleshooting of issues and provide guidance to the support team members.§ Coordinate and execute maintenance activities including business continuity and critical application failover tests, market infrastructure mandatory tests and releases (SWIFT, FED / CHIPS), system / security patching.§ Actively support all efforts to simplify and enhance the information systems.· Responsible for project deliverables : - Act as main point of contact for projects. - Work with project stakeholders and contributors to gather requirements and develop solution strategies. - Coordinate with technical teams and provide clarifications and guidance on requirements. - Create required documentation for requirements, solution design, and implementations. - Develop test strategy, test plans and execute functional / technical test scripts - Facilitate and manage unit, integration and user acceptance testing. - Train and support staff members.· Ability to communicate effectively, verbally and written in French and English (You will need to service Anglophone clients and work with Anglophone colleagues)· Strong analytical and troubleshooting skills· Strong written and verbal communication skills· Good organizational skills with attention to detail and ability to multi-task is a must· Comfortable in working with multiple teams across locations with excellent inter-personal skills· Self-motivated, and autonomous