Facility Operations Specialist

Job Description

We are seeking a proactive and highly detail-oriented Facility Operations Specialist who will play a pivotal role in identifying, preventing, and mitigating operational non-compliances across our P3 facilities. This role is focused on systematically reviewing operational activities, uncovering risks before they escalate, and ensuring that all maintenance, service delivery, and asset management activities meet contractual, regulatory, and internal compliance requirements.

You will report directly to our Field Service Manager. Preferred work location is Calgary, AB and we are willing to consider applicants willing to work in ON and BC as well.

As a key member of the Compliance and Standards Team. The successful candidate will work closely with Field Service Manager, Facility Managers, and client teams to perform forward-looking compliance reviews, correct deficiencies, and enhance the reliability and quality of our operational delivery. This position is ideal for someone who thrives on analyzing details, building preventative processes, and driving excellence through compliance-focused operational oversight.

***The annual base salary range for this position is $85,000-$120,000 in Markham, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.***

This position is for a current vacancy.

Responsibilities

Key Responsibilities

Proactive Operational Compliance Reviews

• Conduct routine, structured reviews of facility operations to detect early signs of non-compliance or service drift.
• Validate work order quality, asset history, documentation accuracy, and adherence to preventative maintenance schedules.
• Perform field-level spot checks, audits, and site inspections to proactively verify that operations align with contractual obligations.
• Identify gaps in processes, documentation, subcontractor performance, or technician delivery before they escalate into formal non-compliances.
• Non-Compliance Mitigation & Corrective Action
• Investigate potential and actual service delivery non-compliances, providing analysis and root-cause assessments.
• Work with field teams to create and implement corrective action plans (CAPs) and preventive action strategies (PAPs).
• Track recurring issues across sites to identify operational patterns, systemic risks, and areas requiring process revision.
• Support the Field Services Manager by ensuring all mitigations are effective, closed on time, and thoroughly documented.

Operational Monitoring & Performance Assurance

• Review maintenance performance indicators (completion rates, overdue work orders, lifecycle adherence) to detect compliance risks.
• Validate asset information, maintenance outcomes, and service quality within the CMMS.
• Develop compliance dashboards and operational scorecards that highlight risk areas, upcoming obligations, and emerging trends.
• Documentation & Evidence Management
• Ensure all operational activities are documented to an audit-ready standard.
• Maintain centralized records for inspections, certifications, asset conditions, and compliance testing.
• Prepare supporting evidence for internal and external audits, ensuring accuracy and completeness.
• Stakeholder Coordination & Issue Resolution
• Collaborate with technicians, contract partners, and subcontractors to correct operational gaps and ensure continuous compliance.
• Communicate non-compliance risks proactively to stakeholders with clear recommendations and timelines.
• Facilitate meetings and reviews focused specifically on potential non-compliances and mitigation progress.

Process Improvement & Preventive Controls

• Recommend updates to SOPs, maintenance workflows, and service delivery processes to reduce the recurrence of non-compliances.
• Support training initiatives to reinforce compliance expectations, documentation standards, and operational best practices.
• Contribute to continuous improvement programs aimed at reducing service variability and strengthening contract alignment.

Qualifications

Must Have:

• Diploma or technical certification in Facilities Management, Building Operations, Engineering Technology, or a related discipline.
• Minimum 5 years of experience in facility operations, building maintenance, or technical service delivery.
• Minimum 3 years of experience with compliance-driven roles or environments (P3, institutional, healthcare, or commercial).
• Minimum 3 years of experience with HVAC, electrical, plumbing, and fire/life safety systems.
• Willingness to travel up to 50% within Canada

We Value:

• Proficiency with CMMS platforms and data accuracy practices.
• High attention to detail with the ability to identify subtle non-compliances or early indicators of risk.
• Strong analytical and documentation skills with a proactive mindset.
• Ability to build collaborative relationships and drive accountability across operational teams.
• Experience preparing for audits and managing corrective actions.
• Comfort performing site inspections and field-level verification activities.

Why Join Us?

At Honeywell, you will play a vital role in ensuring consistent, contractually aligned operational delivery across critical P3 facilities. We offer a dynamic and collaborative work environment, competitive pay, comprehensive benefits, and career opportunities within our expanding P3 operations portfolio.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Required Skills
Facilities Management; Risk Management