Business Analyst (QA Focus)

Requisition ID: 252623

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotia Tech is the engineering and technology engine of Scotiabank. We design, build, and operate the digital platforms, applications, and infrastructure that power the Bank globally. Our teams deliver secure, scalable, and resilient solutions that make it easier for our customers and business partners to interact with us every day.

Guided by a clear strategic framework, Scotia Tech focuses on delivering engineering excellence, simplifying our technology ecosystem, adopting modern tools, and strengthening cybersecurity to reduce risk and improve stability. Our work enables the Bank to innovate faster, enhance customer experiences, and build a future‑ready technology foundation.

Purpose

We are seeking a Business Analyst with QA Responsibilities to join our Payments Technology team. This hybrid role combines core business analysis functions with hands-on functional and manual testing responsibilities. The successful candidate will work closely with stakeholders, technology teams, and QA specialists to ensure high-quality delivery of payment solutions in an Agile environment.

What You’ll Do:

Business Analysis Responsibilities

• Lead the analysis, documentation, and validation of business requirements, ensuring all decisions and changes are properly captured.
• Collaborate with business stakeholders and technology teams to deliver end-to-end solutions.
• Translate complex business needs into clear and concise functional requirements and user stories.
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements.
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements.
• Act as a subject matter expert (SME) for payments-related projects and operational improvements.
• Support Scrum Master and Project Manager in planning, scoping, and impact analysis for initiatives.

Quality Assurance Responsibilities (Functional/Manual)

• Create, review, and execute functional test cases based on business requirements and user stories.
• Perform manual testing for new features, enhancements, and regression cycles.
• Collaborate with the development team to validate acceptance criteria and ensure quality standards are met.
• Identify, document, and track defects; work with technical teams to resolve issues promptly.
• Assist in planning and prioritizing testing activities across sprints.
• Support release readiness by validating functionality in pre-production environments.

What You'll Bring:

• Strong expertise in business process mapping, requirements gathering, and system analysis.
• Experience in functional/manual testing within Agile projects.
• Proficiency in Jira, Confluence, and MS Office tools.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to communicate effectively with both technical and business stakeholders.
• Knowledge of payment systems and standards (SWIFT, ISO 20022) is an asset.
• Experience working in Scrum/Kanban environments.
• Banking/Financial industry experience is a plus.

Working Conditions

Work in a standard office-based environment.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

• Inclusive and collaborative working environment that encourages creativity and celebrates success.
• Opportunities to work with and learn from industry leaders.
• Access to professional development resources and training programs.
• Competitive compensation and benefits package, including performance bonuses and health coverage.

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.