Field Service Technician

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice. Schneider Electric is looking for an Individual Responsible to provide Professional Services for APC-MGE UPS (uninterruptible power supply) customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE’s complete range of single-phase and 3-phase equipment. Apply fundamental knowledge of job site electrical safety, electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel. Main Responsibilities Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems; Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems; Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems; Perform basic Power Audits of customer’s distribution systems, working with Sales to complete Availability Assessments; Document all required information for each site visit performed; Work with other team members to complete custom and large installation projects; Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location; Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE; Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance; Perform other duties as assigned. Qualifications and Skills required: Electrical Engineering Technologist with 3-4 years of field experience or Certified Journeyman Electrician with minimum3-4 years of Commercial and Industrial experience; Prior experience in the industrial electric field is a plus; Prior 3 phase UPS experienced is a plus; Primary focus on job site electrical safety at all times; High level of technical knowledge of electronic/electrical component theory; Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members; Must operate within division policy guidelines using independent judgment in achieving assigned objectives; Must comply with all safety policies, practices and procedures; Participate in proactive team efforts to achieve departmental and company goals; Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, and customers; Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry; Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables; Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc; Handle multiple tasks simultaneously; Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement; Must be able to lift and carry heavy objects up to 50 pounds; Must be able to see and focus clearly up close as well as short distances; Clean driving record. Schneider offers: Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more. Inclusive Environment: diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves. Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda. Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth + employees in + countries #1 on the Global World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.