Hearing Care Counsellor

Job Type: Permanent Full Time

Salary Range: $71,

Reason for Job Posting: Existing vacancy

Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor based in Sault Ste. Marie. Reporting to the Manger, Intervening Services, the Hearing Care Counsellor will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf).

This will be a permanent, full-time position, working Monday – Friday, 9:00 – 5:00

You have excellent administrative, communication, and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You can handle vulnerable situations in a timely manner and can handle a changing environment, with the ability to manage a varied workload with competing priorities and deadlines.

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

CLOSING DATE: Internal – February TBA, External – Until Filled

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

To apply, please visit