Contact Centre QE Developer

Role:Contact Centre QE Developer

location: Toronto,ON

Design, develop, and maintain Selenium automation frameworks using Java.

Create and execute automated test scripts for UI, functional, and regression testing.

Perform API testing using Postman, including validation of REST APIs.

Collaborate with developers, business analysts, and QA leads to understand requirements and ensure coverage.

Work with Contact Centre tools and technologies, including Agent Desktop, IVR, and routing platforms such as Cisco Jabber, Chatbots, and Cyara. (Training/grooming can be provided.)

Participate in Agile ceremonies and ensure cross-team collaboration