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Bedard Ressources
Parts ClerkBedard Ressources • Boucherville, Quebec, Monteregie
No longer accepting applications
Parts Clerk

Parts Clerk

Bedard Ressources • Boucherville, Quebec, Monteregie
24 days ago
Salary
CA$25.00 hourly
Job type
  • Permanent
Job description

Tasks

  • Greet and serve customers at the parts counter in a professional manner.
  • Answer phone calls and emails, ensuring prompt and courteous service.
  • Process parts orders quickly and accurately.
  • Support technicians in identifying, ordering, and tracking required parts.
  • Order parts from suppliers to meet customer and shop needs.
  • Follow up on pending orders and proactively manage outstanding requests.
  • Participate in physical inventory counts and daily cycle counts.
  • Contribute to effective inventory management.
  • Process returns, credits, and warranty-related requests.
  • Communicate proactively with customers to ensure proper follow-up.
  • Identify opportunities to suggest additional parts or solutions tailored to customer needs.
  • Provide ongoing support to the parts department and after-sales service team.
  • Complete tasks assigned by the Parts Manager within established deadlines.
  • Participate in the on-call rotation (every other week).
  • Perform any other related duties as required.
  • If you are ready to take on new challenges, we want to meet you!

Advantages

  • Dental, vision, and disability insurance.
  • Paid time off and employer-matched retirement plan.
  • Recognition program.
  • On-site parking.
  • Easily accessible by public transit.
  • Friendly work environment.
  • Additional compensation for on-call rotations.
  • Work phone and computer provided.

Job requirements

  • High school diploma or relevant work experience.
  • Minimum of 3 years of experience in a similar role.
  • Knowledge of heavy equipment, mechanical, or a related field.
  • Proficiency with Microsoft Office tools.
  • Ability to manage multiple files simultaneously.
  • Strong organizational skills in a fast-paced environment.
  • Excellent customer service skills.
  • Sales aptitude and ability to build client relationships.
  • Availability every other week outside regular working hours for on-call rotation.
  • Functional bilingualism (approximately 50% of communications with suppliers, carriers, and clients will be in English).
  • Knowledge of SAP (an asset).
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Parts Clerk • Boucherville, Quebec, Monteregie

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