Job Description
We are currently looking for a motivated individual to join our team in St. Catharines, ON. As Assistant Branch Manager, you will work under the direction of the Branch Manager. You will manage a team, oversee day-to-day operations and ensure that exceptional customer service is delivered while meeting corporate objectives.
What you’re responsible for:
- Promoting a welcoming and safe workplace
- Applying environmental and Health & Safety rules and procedures
- Assist the Branch Manager with monthly Health & Safety audits;
- Supervise daily operations such as scheduling, sales and production targets
- Support employees by participating in daily tasks and operational initiatives
- Assist the Branch Manager in employee communications
- Work in collaboration with various internal partners in the follow-up and application of business processes
- Carry out, with the Branch Manager, quarterly evaluations of hourly employees
- Perform various administrative tasks (cash deposits, employee payroll, schedules, etc.)
- Support the Branch Manager in the process of recruiting, welcoming and integrating new employees
- Act as ambassador in any organizational change and play an active role in the roll-out to your branch
Qualifications
To join our team:
- You have a minimum of three (3) years' experience in customer service
- You have a minimum of one (1) year experience in a management role
- You have a college or university diploma
- You have experience in retail or automotive sales (preferred)
- You are able to empower employees
- You are able to successfully delegate tasks and follow up
- You are a problem solver
- You are collaborative and team-oriented