Supervisor, Registered Nurse and Resident Care (26-50)

Position Title: Supervisor, Registered Nurse and Registered Care

Who we are
Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.

Position Summary

The Supervisor, Registered Nurse and Resident Care is responsible for overseeing the delivery of high-quality resident care at the Glen Stor Dun Lodge (GSDL). This role involves supervising nursing staff, ensuring compliance with clinical standards and regulatory requirements, and supporting the overall well-being of residents. The Supervisor provides leadership, mentorship, and direction to nursing staff while collaborating with interdisciplinary teams to enhance resident-centered care.

Key Responsibilities

• Supervise and support registered nurses (RNs), registered practical nurses (RPNs), and Health Care Aides to ensure high standards of resident care.
• Monitor and evaluate resident care plans, ensuring alignment with clinical best practices and individualized needs.
• Ensure compliance with relevant legislation, regulations, policies, and other applicable healthcare standards.
• Conduct audits, assessments, and quality checks to maintain clinical excellence and safety.
• Provide coaching, mentorship, and performance management for staff, fostering a culture of professional growth.
• Support infection prevention and control (IPAC) initiatives, ensuring adherence to best practices.
• Investigate and address resident and family concerns, ensuring timely and compassionate resolution.
• Coordinate and participate in interdisciplinary team meetings to support holistic resident care.
• Assist with staff scheduling, ensuring appropriate staffing levels to meet resident needs.
• Foster a positive and productive work environment by ensuring compliance with collective agreements, addressing employee concerns, resolving workplace conflicts, and collaborating with union representatives and HR to uphold fair labour practices.
• Respond to emergencies, providing clinical guidance and ensuring appropriate follow-up.
• Assist in the preparation and monitoring of the departmental budget, ensuring expenditures are within the allocated budget, and providing regular financial updates to management.

Leadership of Others

• Guide and support team members to meet operational objectives, ensuring compliance with organizational standards, policies, and procedures.
• Foster a collaborative and respectful work environment by addressing concerns, providing constructive feedback, and supporting skill development.
• Play an active role in the recruitment process by participating in candidate screening, interviews, and hiring decisions while ensuring candidates have a positive experience.
• Facilitate the successful onboarding of newly hired employees by delivering comprehensive training and continuous development, ensuring alignment between their role, organizational objectives, and the municipality’s culture.

Position Requirements

Education & Certifications:

• Bachelor of Science in Nursing (BScN) from an accredited institution.
• Valid registration in good standing with the College of Nurses of Ontario (CNO).
• Valid CPR and First Aid certification.

Experience:

• Minimum of 5 years of nursing experience, preferably with prior experience in a supervisory role.

Equivalent combination of education and experience may be acceptable.

Knowledge, Skills, and Abilities:

• Clinical Expertise: Strong knowledge of geriatric care, chronic disease management, and LTC best practices.
• Leadership and Supervision: Ability to mentor, support, and oversee a team of nursing professionals.
• Regulatory Compliance: Understanding of relevant legislation, regulations, MLTC standards and policies, and infection control protocols.
• Problem-Solving: Ability to assess complex clinical situations and implement effective solutions.
• Communication: Excellent verbal and written communication skills to engage with residents, families, and healthcare teams.
• Critical Thinking: Strong ability to make timely, informed decisions in fast-paced healthcare environments.
• Collaboration and Conflict Resolution: Experience working within an interdisciplinary team to deliver comprehensive resident care and effective implementation of shared organizational goals.
• Emotional Resilience: Ability to remain patient, empathetic, and composed in emotionally demanding situations.

Working Conditions

• Work is performed in an office within the GSDL, with regular resident interaction on the floor.
• This position typically works standard business hours, Monday to Friday, with occasional shift work needed, including days, evenings, nights, weekends, and holidays, to ensure continuity of operations. This role also requires availability for on-call responsibilities, including evenings, weekends, and holidays as needed.
• Exposure to infection control risks, requiring adherence to safety and hygiene protocols.
• Cognitive demands include working in a fast-paced, emotionally demanding environment that requires empathy, patience, and resilience.
• Physical demands include standing and walking for extended periods, as well as assisting with resident mobility and care needs.

If selected for this role, you will need to provide

• Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
• Satisfactory Vulnerable Sector Check
• Proof of Certifications

Additional Information
The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance. We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs. Please save a copy of this posting for your records. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person.

To see the full job posting, please visit: https://www.cornwall.ca/en/city-hall/careers.aspx