Senior Program Manager

Senior Program Manager

Location: Toronto, ON

Onsite Flexibility: Hybrid currently 3 days in office, 2 days WFH (with potential return to 5 days in office at a future date TBD)

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $110.00 $125.00 / Hour (CAD)
• Shift / Schedule: Days (First Shift)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Senior Program Manager (IT) is responsible for leading large-scale, complex, multi-year technology programs that span business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget.

Key Responsibilities

Program Leadership & Strategy

• Define program vision, scope, objectives, and success measures in alignment with enterprise and business strategies.
• Develop multi-year program roadmaps, integrating business priorities, technology strategy, budget constraints, and resource capacities.
• Provide leadership across multiple concurrent projects, ensuring cohesive and coordinated delivery.

Governance & Stakeholder Management

• Establish program governance, including decision-making forums, reporting structures, and performance metrics.
• Lead communication with senior executives, business partners, and technical leadership to ensure alignment and transparency.
• Manage competing priorities and negotiate acceptable solutions across stakeholder groups.

Program Delivery & Execution

• Oversee end-to-end planning, execution, monitoring, and closure of program components.
• Drive program status reporting, including progress, risks, issues, dependencies, and budget health.
• Ensure quality assurance practices, architectural alignment, and adherence to IT policies and standards.

Financial & Resource Management

• Develop and manage multi-year program budgets, forecasts, and investment proposals.
• Allocate and optimize resources across project teams, vendor partners, and shared services.
• Oversee procurement activities, contracts, and vendor performance.

Risk & Issue Management

• Identify, document, and mitigate program risks and issues throughout the delivery lifecycle.
• Lead escalation management, cross-team dependency resolution, and scope change control.
• Implement best practices focused on proactive risk detection, transparent reporting, and strong program control frameworks.

Leadership & Team Development

• Provide coaching, guidance, and direction to project managers, business analysts, technical leads, and delivery teams.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Champion diversity, inclusion, psychological safety, and high-performance team principles.

Required Experience

• 8 years of progressive experience in IT project/program management, including leadership of large, complex, multi-stakeholder initiatives.
• Experience in Agile, Waterfall, and hybrid delivery methodologies.
• Demonstrated ability to manage vendors, contracts, and third-party delivery partners.

Nice-to-Have Experience

• Public Sector experience.

Required Skills

• Strong understanding of enterprise IT systems, system integration, cloud technologies, cybersecurity, and solution delivery.
• Advanced skills in program planning, financial management, risk management, and governance.
• Exceptional communication, negotiation, and relationship-building skills.
• Strategic Thinking
• Leadership & Influence
• Stakeholder Engagement
• Decision Making
• Change Leadership
• Problem Solving
• Financial Acumen
• Delivery Excellence

Preferred Skills

• PMP, PgMP, or PMI-ACP certification.
• PROSCI Change Management certification.
• ITIL certification.
• Agile/Scrum certifications (e.g., CSM, SAFe).

Education Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience.

Important Notes

• Candidate does not need to be technical themselves but should be able to liaise with IT.
• Must Haves: 8 years of experience developing multi-year program roadmaps; 8 years of experience overseeing end-to-end planning, execution, monitoring, and closure of program components; 8 years of experience establishing program governance including decision-making forums, reporting structures, and performance metrics.

About the Client

Sustainability-focused organization delivering integrated transit to enrich regional prosperity.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-06204

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