Customer Service Clerk

Job Description

As a Customer Service Clerk You will be responsible for handling returns and warranties at the distribution center.

This is a regular full-time position located in Long Sault.

We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.

Your main responsibilities:

• Follow up with customers on product recalls issued by headquarters
• Conduct necessary research for all customer credit requests
• Request return authorizations from suppliers and complete the appropriate forms
• Manage supplier return warranties

Qualifications

To join our team, you must, among other things:

• Have a minimum of 1 year of experience in a similar position
• Have a very good knowledge of Excel as well as knowledge of AS400 and Access (an asset)
• Be bilingual in French and English, as you will frequently collaborate with clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.