Senior Supply Chain Operations Specialist

Job Description

Why This Role Exists

Our wholesale and resale portfolio continues to expand in SKU count, vendor partnerships, and revenue contribution. To support that growth, we need stronger operational ownership and cross-functional alignment. This role ensures wholesale products flow efficiently from vendors to distribution centers to customers — with the right inventory, service levels, and cost structure in place.

What This Role Is About

The Senior Supply Chain Operations Specialist owns the day-to-day operational performance of Techo-Bloc’s wholesale portfolio.

This is a senior individual contributor role reporting to the Sourcing Manager. You will recommend, influence, and drive execution across planning, sales, marketing, distribution centers, and vendor partners.

Your mandate: ensure wholesale operates efficiently, profitably, and predictably.

In Simple Terms

• You will be the operational owner of our wholesale business
• You will ensure products move efficiently from vendors to warehouses to customers
• You will influence cross-functional teams to improve inventory health, service levels, and profitability

What You Will Do

1. Own Wholesale Operations End-to-End

• Manage wholesale products from vendor onboarding through customer delivery
• Ensure ERP setup, DC integration, and operational readiness for new products
• Maintain and improve SOPs
• Resolve operational issues impacting service levels
• Support product launches and promotional execution

2. Drive Cross-Functional Alignment

• Act as the operational bridge between Planning, Inventory, Sales, Marketing, Product Development, Distribution Centers, and Vendors
• Align inventory strategies with demand forecasts
• Surface risks early and recommend corrective actions
• Drive accountability through influence

3. Manage Inventory & Replenishment Performance

• Partner with planners on replenishment strategy
• Optimize inventory levels and distribution across DCs
• Monitor aging, obsolescence, and inventory health
• Participate in S&OP and cross-functional planning forums

4. Oversee Vendor & Product Integration

• Onboard vendors into systems and operational processes
• Monitor lead times, OTIF, quality, and compliance
• Maintain accurate product data and costing
• Ensure operational readiness for new SKUs

5. Improve Financial & Operational Performance

• Track landed costs, freight costs, and margin impact
• Analyze trends and recommend improvements
• Support business cases for portfolio expansion

What You Will Be Accountable For

Inventory Performance

• Inventory turns
• Aging & obsolescence
• FIFO compliance

Vendor Performance

• Lead times
• OTIF
• Data accuracy & quality compliance

Customer Fulfillment

• Fill rate & service levels
• OTIF to customers

Cost & Profitability

• Landed cost performance
• Freight cost per unit
• GMROI

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business, or Finance
• 5+ years of experience in wholesale, distribution, or supply chain (manufacturing, building materials, industrial, or CPG preferred)
• Strong knowledge of inventory management, logistics, and financial fundamentals
• Proven ability to lead through influence across multiple stakeholders
• Advanced Excel and ERP/MRP experience
• Track record of improving operational performance in a fast-paced environment
• This role requires up to 10% travel, primarily within the United States and Canada.

Additional Information

Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.

Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.

Perks and Benefits:

• Group insurance & RRSP with employer contribution
• 24/7 Telemedicine & Employee Assistance Program (EAP)
• Leadership development and internal coaching
• Training and professional development programs
• Discounts on Techo‑Bloc products
• Employee recognition events
• Kitchens stocked with healthy snacks
• Techo‑Bloc branded promotional items
• Generous referral bonuses

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.