user support technicianProgressive Auto Sales • Sarnia, ON, CA

user support technician

Progressive Auto Sales • Sarnia, ON, CA

5 days ago

Job type

Full-time

Permanent

Job description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
or equivalent experience

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents

Employment terms options

Early morning
Evening

Employment terms options

Shift
Morning
Night
Day
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week

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User support technician • Sarnia, ON, CA

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