Customer Business Development Manager - Loblaw

The Opportunity:

A champion and advocate for MLF and customer(s). Responsible for developing and strengthening customer relationships, managing and growing both MLF and customer’s business, and bringing category management knowledge and expertise to our customers.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 09. Applications received beyond that date are not guaranteed consideration.

Reason for vacancy: Existing Headcount
Compensation: $94, - $, CAD base pay annually plus annual short-term incentive

Snapshot of a Day-in-the-Life:

• Reach and exceed internal commitments such as such as volume, profit, and trade spend ROI.
• Understand customer’s strategy and build strong relationships beyond daily transactional interactions.
• Achieve profitable growth through the understanding and manipulation of key sales fundamentals, distribution, pricing, promotion and display.
• Lead the complete sales process through joint business planning, negotiation, forecasting, trade fund management, volume incentive planning, gap closing, and business reviews.
• Sell in a fact-based way utilizing various sources of available data such as Nielsen and IRI to diagnose the business and turn insights into selling strategies.
• Demonstrate and build upon basic financial acumen through the understanding and management of Maple Leaf and customer P&Ls
• Passionately acquire strong knowledge and expertise in our products, industry and the category management so that you become the customer’s consultant on the business.
• Exercise strong multi-functional leadership both internally and at the customer by frequent and proactive engagement of available resources to deliver the business, i.e.: marketing, insights, shopper marketing, field sales, category sales development, finance, demand planning and supply chain.
• Travel as required for internal and customer purposes, with some overnight required.
• Develop stretch targets; meet or exceed plans.
• Strategically grow a profitable business
• Strengthen customer relationship.

What You’ll Bring:

• A diverse perspective that complements the skills, strengths and opportunities of the team.
• 5-7 years of retail consumer packaged goods account management experience.
• Experience owning and managing a customer relationship
• Strong commercial sense and industry knowledge
• Exceptional interpersonal, communication and presentation skills
• Self-management and organizational skills
• Creative thinking, analytical and problem-solving skills.
• Ability to work independently as well as part of a team.
• Ability to “think on one’s feet” and make decisions independently in a fast-paced environment.
• Focused on value-added selling.
• Leadership and emotional maturity
• Proficient computer skills
• Category Management expertise
• Strong Negotiation skills
• University Degree – Business education preferred.
• Valid driver’s license

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.