Program Manager – Digital Banking Transformation (Credit Unions)

Description We are seeking a Program Manager with deep digital banking and credit union experience to lead complex transformation initiatives across multiple stakeholders and platforms.

This role is ideal for someone who has led large-scale implementations such as Central1 Forge migrations, Mambu rollouts, Backbase deployments, or multi-credit-union platform transformations.

At Aequilibrium, we partner with credit unions to modernize digital banking experiences using our Four Lenses model — Strategy, Experience, Technology, and Delivery.

As Program Manager, you will operate at the Strategy & Governance lens, ensuring alignment, execution discipline, and measurable outcomes.

Who You Are You are a transformation leader who understands: Credit union operating models Digital banking ecosystems (core + middleware + digital platform) Multi-vendor coordination Regulatory and member experience constraints Negotiation techniques, and is capable of resolving high-stakes conflicts between internal teams, external vendors, and client stakeholders.

AI collaboration and productivity tools Executive-level stakeholder management You are calm under pressure, structured in your thinking, and trusted by CIOs, COOs, and CEOs.

You have likely led: Multi-CU implementations (e.g., League Data, Central1 Forge ecosystem) Core + digital banking modernization programs Vendor transitions and RFP-driven platform changes Enterprise digital transformation programs in financial services What You Will Be Doing Strategic Leadership Own end-to-end program governance across multiple workstreams Align executive stakeholders around vision, scope, and measurable outcomes Define success criteria and transformation KPIs Overseeing organizational change management (OCM) strategies to ensure high adoption rates among CU staff and members.

Manage risk, dependencies, and vendor coordination Delivery Oversight Establish program structure, milestones, and governance forums Coordinate across Product, Design, Architecture, and Engineering teams Ensure roadmap alignment between the credit union and vendor ecosystems Utilize AI-driven tools to synthesize meeting outcomes, track action items across complex workstreams, and accelerate the creation of executive-level presentations and reports Provide high-level oversight of data migration strategies and middleware integration workstreams to ensure system interoperability.

Drive clarity across complex integrations (core, digital banking, middleware, CRM, etc.) Client Partnership Act as a trusted advisor to CU executives and technology leaders Facilitate steering committees and executive updates Ensure transparency in reporting, budget, and risk mitigation Maintain strong relationships across business and technical stakeholders Operational Excellence Implement structured program tracking and reporting frameworks Ensure cross-functional alignment across the Four Lenses team Manage complex program budgets, including CAPEX/OPEX tracking, vendor invoicing, and ROI realization.

Optimize delivery processes based on lessons learned Qualification Requirements Must-Have Located in North, Central, or South America 8+ years leading complex technology programs in financial services 5+ years in digital banking or core modernization initiatives Experience leading large implementations (e.g., Central1 Forge, Mambu, Backbase, Intellect, Fiserv, FIS, Lumin, etc.) Direct experience working with credit unions or community banks Experience managing multi-vendor ecosystems Strong executive communication skills Experience in Agile and hybrid delivery environments Experience navigating regulatory compliance and audit requirements (e.g., OSFI, BCFSA, or SOC2) within a program delivery context.

Proven ability to manage risk, budgets, and timelines at scale Strong governance and stakeholder management skills Nice-to-Have Experience in multi-CU environments (e.g., service bureaus like League Data) PMP, Prince2, or equivalent certification Experience in regulated financial environments Experience using AI productivity suites (e.g., Gemini, Copilot, ChatGPT, or specialized PM tools) Familiarity with digital banking migrations or decommissioning legacy platforms Education University degree in Computer Science, Business Administration, Engineering, or equivalent experience.

Salary CAD $120,000 – $160,000 annually.

Salary based on experience, scope of leadership, and market data.

Location AEQ is a remote organization.

Canada: Preference for Western Canada, but open nationwide Travel for conferences and client meetings is expected.

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