Operations Coordinator

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Salary Range

$22.10 - $23.93

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About the role:
Are you looking to kick-start your career in transport and logistics? Look no further than Dragonfly Shipping. We are currently seeking a highly motivated and detail-oriented Operations Coordinator to join our team.

As our Operations Coordinator, you will support the greater operations team across all areas, including supply chain management, operational reporting, and process improvement. This role offers an opportunity to develop foundational skills and gain hands-on experience across the entire operations function.

As this is an entry-level position, we are open to recent graduates, so if you’re eager to apply what you have learnt in a real-world setting, we want to hear from you.

Responsibilities include:

• Liaise with Station Management to measure and report on station functionality and customer forecasting.

• Assist Operations Lead with day-to-day management of stations.

• Support the monitoring and management of the middle-mile and transport network.

• Assist in the effective and timely resolution of customer claims.

• Support the implementation of new and ongoing projects.

About you:

• Have a qualification in one of the following disciplines: Logistics, Business Administration/Management or Commerce.

• Strong communication skills, written, verbal and interpersonal.

• Proficiency in Microsoft Office Suite.

• A proactive attitude with a willingness to learn.

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities

• Comprehensive group insurance

• Group RRSP program

• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.