Technical Program Manager

🚀 Join Beeye, the acclaimed B Corp revolutionizing resource and task management for accounting firms. Commended by the Canadian Government's Research Council, and recognized as the 'Accounting Fintech Startup of the Year 2023' and as 'Great Canadian Innovators' by Microsoft, we stand at the vanguard of our industry. 🏆

🌟 As we navigate our rapid international expansion and cater to the increasing demand from accounting firms, we are on the lookout for a Technical Program Manager to steer our Scale-up B2B SaaS towards greater heights.

About Beeye

Beeye is an award-winning SaaS platform revolutionizing how tax firms and accounting practices manage their operations across all departments. Our comprehensive solution enables professionals to optimize capacity planning, resource scheduling, time tracking, and project management in one unified platform. With over 300 clients across more than 15 countries in America, Europe, Africa, and Asia, we're a fast-growing Montreal-based startup making a significant impact in the professional services technology space.

Responsibilities:

• Program management (50%): Coordinate 1+ workstreams across 1-10 engineers; Manage dependencies and timelines; Drive program execution from inception to completion, establish program management standards and frameworks.
• Documentation and knowledge management (40%): create and maintain sales enablement materials, troubleshooting SOPs, competitive positioning, feature comparisons, internal process SOPs, product knowledge base, meeting notes synthesis.
• Stakeholder management (10%): Manage relationships across engineering, product, sales, customer success, and marketing; communicate program status and risks to senior stakeholders.

Must-Have Qualifications:

• Bachelor’s Degree or better in Computer Science, Engineering, or other similar technical program.
• 1-6 years program/project management experience in SaaS product organizations;
• 2+ years full-time remote work experience;
• Proven track record managing initiatives across multiple engineers;
• Strong writer capable of producing technical documentation and specs;
• 1+ year experience with Azure DevOps, Jira, or similar project management and ticketing tools managing hundreds of tickets;
• Strong stakeholder management and communication skills;
• Data-driven decision-making using SQL, Excel, and analytics platforms;
• Understanding of Agile/Scrum methodologies at scale.
• Fluent in English
• Canada-based

Nice-to-Have:

• Multiple product lifecycle experience in AI/ML/Data Science SaaS product;
• Experience producing sales-quality documentation and enablement materials;
• Experience in professional services firm operations (accounting, consulting);
• Experience with HubSpot, Salesforce, or CRM systems;
• Enterprise B2B SaaS experience serving 5K+ users per customer;
• Experience with analytics tools (SAS, PowerBI, SQL) & visualization tools (Tableau, SSRS);
• Agile/Scrum knowledge;
• Experience establishing program management practices in high-growth environments;
• Multilingual (e.g. French, Spanish, Dutch, Arabic, etc)
• Montreal-based.

Why You'll Love Working at Beeye

• 100% Remote Work: Enjoy the flexibility of working from anywhere with no commute required
• Meaningful Impact: Your work will directly improve how tax and accounting professionals manage their most valuable resources across all firm departments
• Growth Trajectory: Join a scaling company with clear opportunities for professional advancement
• Innovative Culture: Collaborate with passionate colleagues who value creative problem-solving and continuous improvement
• Competitive Package: Enjoy a compelling compensation plan
• Continuous Learning: Develop expertise across project management, customer success, and technical implementation
• Love to travel? We’ve got you covered!

Beeye is an equal opportunity employer committed to building a diverse and inclusive team.