Service Coordinator

Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast-paced work environment? Take the leap and make your mark at Plan Group!

As a Service Coordinator, you will:

• Manage work order flow, including the creation, delegation and close out activities of work orders to create accurate invoices
• Support Account Executives, Sr. Management, and Field Staff to develop and actively maintain customer satisfaction through frequent communication
• Maintain and update document control logs and follow through on project management procedures: change orders, as-built drawings, close out documents
• Process incoming calls and redirect, forward and take messages as required
• Dispatch and Schedule Field Staff
• Coordinate equipment, material deliveries and sub trades as required
• Collaborate with other business units within the organization on projects
• Reconcile costs within a workorder management system

QUALIFICATIONS

• Minimum of two (2) year electrical/mechanical related experience; trade experience is an asset.
• Related post-secondary education is an asset.
• Dispatch experience is an asset.
• Proficiency in Microsoft Office, MS Project and Excel; experience with Salesforce is an asset.
• Experience reviewing and understanding mechanical/electrical construction drawings is an asset.
• Strong communication and organizational skills.
• Proven ability to manage multiple simultaneous priorities.

When you join #TeamPlanGroup, you’re not just starting a job – you’re building a career with one of Canada’s most respected contractors. Proudly recognized as a Top Employer in Canada for four consecutive years, Plan Group offers the opportunity to work on landmark projects that shape communities for the future.

As part of our global network, you’ll gain access to unparalleled resources, innovative technologies, and endless opportunities to contribute to impactful work. From advanced technology to complex infrastructure, every project is a chance to build your skills and leave a legacy.

Bring your talent, energy, and ideas, and let’s build something extraordinary – together.

For more information, follow us on social media and visit our website at www.plan-group.com.

Thank you for your interest in joining Plan Group, an equal opportunity employer. Please note that due to the volume of applicants, only those selected for an interview will be contacted.

Accommodations for applicants with disabilities will be made during the recruitment process.

Should you be contacted for an interview, please advise if accommodations are required. Plan Group does not use artificial intelligence (AI) to screen, assess or select applicants.