Admissions Analyst

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Applicant Guidance & Information

At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.

Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

Job Summary

A Brief Overview

This position requires a detail-oriented, self-directed professional responsible for managing application processes and coordinating recruitment events across the Professional Graduate Programs. The Admissions Analyst is responsible for data management, including storage of application items and official documentation, and will act as an internal Salesforce reporting lead. This position will be responsible for leveraging Salesforce to build and track recruitment campaigns, generate sophisticated reports, and work collaboratively with stakeholders to present actionable data to drive continuous process improvements. Additionally, this position will take ownership of accreditation and industry reporting. This position requires a proactive individual who can balance database management with the precise administrative coordination of the annual admissions cycle.

This position acts as the first point of contact for the department. This position coordinates the admissions process for each application cycle. This position provides administrative support for the department including scheduling, generating reports, ordering supplies, minute taking, and preparing agendas. This position also coordinates the logistics of events including scheduling sessions, catering and/or room bookings.

Job Description

What you will do

• Acts as the first point of contact for the department including handling inquiries.

• Coordinates the admissions process for each application cycle and ensures updates are prepared and approved, and required documentation is collected.

• Provides administrative support for the department including scheduling, generating reports, ordering supplies, minute taking, and preparing agendas.

• Performs accounting and bookkeeping activities including accounts receivable.

• Coordinates the logistics of events including scheduling sessions, catering and/or room bookings.

• Attends virtual and in-person events including fairs, convocation, orientation, and/or recruitment or career events.

• Updates and maintains database and filing systems, including confirming the accuracy of admissions information and student records.

• Updates and maintains admission and recruitment sections of department website.

• Updates, maintains, and seeks approval for changes to admission policies and procedures.

• Other duties as required in the support of the department and/or unit.

Required Education

• Two-Year Community College Diploma.

Required Experience

• More than 2 years and up to and including 3 years of experience.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or substantial work experience.

• Provide information to others that requires technical or administrative explanation or interpretation.

• Attempts to resolve a difficult or challenging interpersonal situation or, overcome resistance to gain cooperation.

• Adapt messages to meet the needs of the intended audience.

• Manage own work and may train and review the work of casual employees, work study students, and/or volunteers, to see commitments through to completion.

• Participate in project team meetings and is involved in developing individual and team project plans.

• Identify new problems and seeks information and input to fully understand the cause.

• Identify opportunities to improve the effectiveness and efficiency of work processes.

• Break down concrete issues into parts and synthesizes information succinctly.
• Respect diversity and promotes inclusion in the workplace.

• Awareness of relevant legislation, including Employment Equity, Human Rights legislation, Treaties, sexual violence legislation and the Accessibility for Ontarians with Disabilities Act and its regulations.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities.