ECM / CCM Migration Lead

• Submission Deadline: ASAP
• Contract duration: 1 year renewable
• Rate: $80 - $88 in pocket depend on experience.
• Must have strong Hands-on expertise in OpenText Exstream and Quadient Inspire platforms.
• End client - TD Bank
• Work Location: Mississauga and for now, its 2 days in-person, but can change to more days in-person anytime in future

Job Summary
We are seeking a highly capable and experienced Team Lead – ECM / CCM Migration with 7+ years of Enterprise Content Management (ECM) / Customer Communication Management (CCM) experience, including strong hands-on expertise in OpenText Exstream and Quadient Inspire platforms.
The ideal candidate will bring a balance of technical depth and leadership capability, having led ECM/CCM implementations or migration programs in regulated environments such as banking and financial services. This role requires end-to-end ownership—from solution design and architecture to delivery oversight and stakeholder engagement. Key Responsibilities

• Lead ECM/CCM migration and modernization initiatives across distributed teams.
• Analyze complex business requirements and convert them into technical specifications for Exstream and Quadient implementations.
• Architect and design templates and customer communications using OpenText Exstream and Quadient Inspire.
• Establish template development standards, governance practices, and reusable components.
• Provide accurate effort estimation, dependency analysis, and roadmap planning.
• Review code changes and provide technical leadership to Exstream and Quadient developers.
• Perform and guide unit testing; support integration testing and QA validation.
• Debug print, email, dynamic content, and responsive document integration challenges using Debug and Trace tools.
• Ensure accessibility compliance, including PDF User Accessibility as per Canadian Standards (AODA).
• Mentor junior team members and support knowledge transfer initiatives.
• Collaborate with infrastructure and DevOps teams on deployment, performance tuning, and automation.
• Communicate effectively with business stakeholders, architects, and program leadership.

Must Have Skills & Experience

• 7+ years of overall ECM/CCM experience
• 5+ years of hands-on experience developing, configuring, and architecting customer communications using: OpenText Exstream (Designer v16 or higher) Quadient Inspire (v11 or higher)
• Expertise in: Inspire Automation / Inspire Scaler workflow setup Inspire Interactive Architecting PUB files Advanced Exstream Designer template development
• Strong proficiency in: Mapping data and building components, tables, flow pages, and templates Handling data formats (XML, CSV, fixed-length record, delimited files) Understanding output formats (PDF, AFP, print file formats, output queues) Sorting & bundling, dynamic data import, and aggregation
• Knowledge of banking document development lifecycle: Data processing Pre- and post-composition workflows
• Experience with PDF accessibility compliance (AODA / Canadian standards)
• Strong analytical, troubleshooting, and communication skills
• Experience in Banking / Financial domain (Statements, Canadian Taxes, Cheque Processing, etc.)

Nice to Have Skills

• Experience in Financial Services enterprise environments
• Familiarity with: Exstream Admin functions Command Center / Communication Builder / Workshop Quadient Cloud
• Experience in application deployment, performance tuning, and automation scripting
• Exposure to additional document composition platforms

Leadership Expectations

• Experience leading onshore/offshore delivery teams.
• Strong stakeholder engagement and communication skills.
• Ability to drive architecture decisions and influence delivery direction.
• Experience working in Agile/Scrum environments.

How to Apply: Please email me your up-to-date Resume/CV at

We appreciate all applicants for their interest in working with us. Preference will be given to candidates whose resumes clearly meet the required experience and requirements outlined below. Only those candidates shortlisted for the next steps in the hiring process will be contacted.

Thank you!