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front desk supervisor
front desk supervisorCONFEDERATION PLACE HOTEL • Kingston, ON, CA
front desk supervisor

front desk supervisor

CONFEDERATION PLACE HOTEL • Kingston, ON, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experience

    • Work setting

  • Urban area
  • Hotel, motel, resort

    • Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

    • Supervision

  • 11-15 people
  • Staff in various areas of responsibility

    • Computer and technology knowledge

  • MS Outlook
  • Spreadsheet

    • Specialization or experience

  • Specialized environmental skills and knowledge

    • Security and safety

  • Basic security clearance

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure

    • Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

    • Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?

    • Employment terms options

  • Early morning
  • Evening

    • Employment terms options

  • Flexible hours
  • Morning
  • Night
  • On call
  • To be determined
  • Day
  • Weekend

    • Health benefits

  • Dental plan
  • Health care plan

    • Financial benefits

  • Group insurance benefits
  • Life insurance

    • Long term benefits

  • Maternity and parental benefits

    • Other benefits

  • Learning/training paid by employer
  • Team building opportunities
  • Parking available
  • Wellness program

    • Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

    • Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Does not require Canadian work experience

    • Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers mentorship, coaching and/or networking opportunities for youth

    • Support for Veterans

  • Participates in a government or community program or initiative that supports Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

    • Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers

    • Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Offers mentorship, coaching and/or networking opportunities for mature workers

    • Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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Front desk supervisor • Kingston, ON, CA

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