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hotel front office manager
hotel front office managerChelsea Hotel Toronto • Toronto, ON, CA
hotel front office manager

hotel front office manager

Chelsea Hotel Toronto • Toronto, ON, CA
30+ days ago
Job type
  • Permanent
Job description
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 hours per week
  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • Work site environment

  • Non-smoking
  • Air conditioned
  • Work setting

  • Urban area
  • Relocation costs not covered by employer
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Supervision

  • 16-20 people
  • Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • Security and safety

  • Bondable
  • Basic security clearance
  • Enhanced reliability security clearance
  • Criminal record check
  • Transportation/travel information

  • Own transportation
  • Public transportation is available
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?
  • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Experience

  • 2 years to less than 3 years
  • Employment terms options

  • Morning
  • Day
  • Weekend
  • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Financial benefits

  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits
  • Tax-Free Savings Account (TFSA)
  • Other benefits

  • Learning/training paid by employer
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance
  • Wellness program
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Hotel front office manager • Toronto, ON, CA

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