Regional Team Member Experience Coordinator (HR) - British Columbia

Salary Range: $55,451 - $69,314
Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
This posting is for an existing vacancy

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
• Work Model: While this a remote opportunity, the role will require travel across the province of BC to visit our long term care homes for visibility and support to our frontline managers and team members

What You’ll Be Doing: As Regional Team Member Experience Coordinator (HR) you will form an understanding of Team Member (TM) needs at the community level for your region to provide HR administrative support. You will build relationships with Department Managers and work closely alongside the Executive Directors in your Region. Reporting to the Vice President, Regional Operations, you will be a strong contributor to enhance and support employee engagement, onboarding and orientation and perform HR activities pertaining to all areas of the employee life cycle while responding to Team Member requests as they arise. Frequent travel across BC Interior region (Kamloops and Kelowna) is required.

Administration:

• Manage all TM Files for performance, discipline, medical notes, grievances and other documentation as appropriate.
• Record retention compliance: Ensure all files are located in a locked filing cabinet accessible by RTMEC/ED

Payroll & Benefits Administration

• Supports the Ultipro Payroll and ComVida Scheduling Systems
• Timely and accurate data input
• Provide benefits manual to new TMs
• Field questions with regards to payroll and benefits entitlements
• Walk through benefits sign up as needed
• Review benefits invoice with OM, remove/update TMs as required.
• Follow up on TM on LOA for benefits reimbursement

Communication:

• Schedule Town Halls and maintain agendas and follow up items
• Ensure Daily Huddles taking place
• Post information on CREW, bulletin boards, and other communication platforms as directed
• Coordinate TM events, retention, recognition, and wellness events

Investigations and Disciplinary:

• Attend investigation interviews, take minutes, coordinate union attendance, assist manager with disciplinary forms in consultation with HRBP
• Maintain disciplinary files, track all disciplinary progression in consultation with Manager and HRBP

Labour Relations:

• Collaborate with Managers to ensure CBA followed, manage and track grievances, schedule grievance meetings and Labour/Management meetings in consultation with ED and HRBP

Recruitment and Onboarding:

• Work closely with Talent Acquisition Specialists to ensure effective recruitment plan, maintain job postings, and participate in interviews for management & non-management positions.
• Smooth hand-off of new hires from TA to community
• Coordinate and deliver orientation program, processes and training in conjunction with applicable Managers

Retention:

• Roll out of employee engagement initiatives and programs
• Conduct Exit Interviews with non-management staff, share results with ED, HRBP

OH&S, Attendance and Return to Work administration:

• Active member of the JH&S Committee
• Manage Worksafe Clams, Leave of Absence management, coordinating with Claims Management, HRBP and OH&S Team
• Ensure Attendance Management program is rolled-out, review daily attendance, draft letters, attend meetings, etc.
• Assists in implementing the Team Member Attendance Management Program.
• Generate and distribute turnover, recruitment, Health & Safety, LOA’s, and absences

Training & Education Compliance:

• Ensure TMs are completing required education (compliance list to be provided by online learning platform lead)
• Follow up with TMs who are not in compliance via template letters

Who you are:

• A minimum of 2-3 years of experience in human resources; training & onboarding, scheduling and payroll
• A post-secondary education in Human Resources or equivalent
• Experience working in an unionized environment
• Experience with computerized payroll and software (Ultipro, Comvida or any other scheduling software)
• Strong organizational, analytical, and communication skills.
• Strong oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
  
  

What you need to know:

• Any offer of employment will be conditional upon a criminal background and references check. British Columbia applicants.
• We will review applications as they are received. Only those candidates selected for an interview will be contacted.
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.