Co-op, Document Management

Co-op, Document Management (8 Month Term)

The Opportunity:

As a world leader in the forest products industry and one of BC’s Top Employers, Canfor is undertaking a global transformation to position itself and the industry as a place where talent can grow an amazing career. Supporting our IT operations to deliver on this transformation is critical to our success and we require a customer-centric individual with strong communication and collaboration skills to help us meet our objectives.

The Role:

The Document Management Co-op Student supports the SharePoint document management initiative, focusing on content clean-up and migration. This role is responsible for developing user-friendly training resources, maintaining the Design Decisions library, and enabling site owners and end users to adopt new standards efficiently. The goal is to help departments transition smoothly with fewer support tickets and enhanced adoption of best practices.

Key Responsibilities:

• Assist departments in cleaning up their content and planning for future needs.
• Create new SharePoint sites and maintain existing ones.
• Send communications and follow established cutover checklists during migrations.
• Validate document counts, manage permissions, and ensure links function correctly after cutover.
• Document any exceptions encountered and report them to the project team.
• Obtain approval signoffs from department leaders for completed tasks.
• Keep the Document Management Change Centre updated with the latest changes.
• Develop concise job aids, such as one-pagers and training videos, covering frequent tasks like safe sharing, managing version history, and moving files without breaking links.
• Host office hours and quick clinics, capturing frequently asked questions for the Knowledge Base.
• Identify recurring issues, propose solutions such as templates, checklists, and micro-training, and implement improvements.
• Contribute to a living runbook by creating repeatable steps for migrations and site enablement.

The Candidate:

The successful candidate will be a motivated and detail oriented Co‑op student currently pursuing post‑secondary studies in Information Technology, Computer Science, or a related field.

They will bring foundational knowledge of information and data management principles and a solid proficiency in Microsoft technologies.

The successful candidate must also possess strong written and oral communication skills and be able to collaborate with various team members and internal stakeholders in resolution of issues and continuous improvement. A high level of technological proficiency and aptitude for learning is required.

Key Qualifications:

• Currently enrolled in a post-secondary program in Information Technology, Computer Science, or a related field.
• Practical experience working with Microsoft 365 applications.
• Well organized, with a high degree of accuracy and attention to detail.
• Strong communication and customer service skills.
• Ability to prioritize, deadline driven and able to handle multiple time-sensitive tasks successfully.

Grow with us

At Canfor, we understand that our strength comes from our skilled and dedicated employees and we work hard to support their ongoing professional development. We offer a number of training programs and development opportunities to support each of our employees in their pursuit of career advancement and growth. Whether you want to develop upon your skills or advance your career with Canfor, we offer a promote-from-within culture that will give you these opportunities.

Canfor Values

At Canfor, our values are at the core of everything we do. Safety comes first, and we are proud of our unwavering commitment to excellence, and customer satisfaction, which allows us to safely and efficiently deliver quality products to our customers around the globe.

• Safety comes first.
• We succeed when our customers succeed.
• We are resilient and resourceful. We always find a way forward.
• We are a good neighbour in our communities and a responsible steward of the environment.
• We demonstrate integrity by doing what we say we are going to do.

The hourly range for this position is: $20.19 - $31.73

At Canfor, diversity means understanding, recognizing, and valuing the differences that make each person unique. We see inclusion and diversity as an essential part of our productivity, creativity, innovation, and competitive advantage. We strive for a fair and equitable recruitment process, where hiring decisions are based on the individual qualifications and experience of each applicant.

We appreciate all candidates' interest but will contact only those selected for interviews. Our hiring for various positions is ongoing and includes different screening processes such as behavioral assessments, references, and criminal record checks, depending on the role and location.