Workday Technical Analyst - Security, Compliance & Reporting

Job Description

Workday Technical Analyst - (Security, Compliance & Reporting)

Location: Waterloo – Hybrid

Role Summary

The Workday Technical Analyst - support projects, enhancements, and functional strategies across the Workday tenant. In this role, you will translate business problems into scalable technical solutions while promoting best practices. You will contribute to the continuous improvement of the ERP platform, support multiple Workday modules, and deliver reusable, high-quality solutions that enhance enterprise efficiency. This position provides exposure to IT teams, business stakeholders, and compliance partners while maintaining a mission-critical system.

Responsibilities

1) Workday Integrations & Configuration

• Support and execute standard Workday integrations and configurations across various modules.
  
• Run technical reports, analyze results, gather logs, and assist in troubleshooting.
  
• Develop custom reports to support business and audit requirements.
  
• Ensure all Workday configurations meet technical, functional, and compliance standards.
  

2) Security, Compliance & Regulatory Reporting

• Provide compliance-focused reporting and testing support for Internal Audit, SOX, Risk, and Compliance teams.
  
• Assist in designing and maintaining compliance-driven configurations, such as approval workflows.
  
• Support role-based security models, segregation of duties (SoD), and access reviews.
  

3) Technical Troubleshooting & Issue Resolution

• Reproduce technical issues and create detailed Workday support cases.
  
• Identify root causes, gather logs, and collaborate with senior engineers for resolution.
  
• Validate fixes, updates, and configuration changes across test and production environments.
  

4) Workday Technical Development

• Expand proficiency in Workday technical components, including Studio Integrations, EIBs, Core Connectors, Custom Objects, Calculated Fields, and integration patterns.
  
• Evaluate and select appropriate technical approaches for each business use case.
  
• Contribute to performance tuning, integration optimization, and automation initiatives.
  

5) Testing & Technical Validation

• Participate in technical testing cycles, including unit testing, regression testing, and ad hoc validation.
  
• Interpret technical outputs and present results in clear, user-friendly formats (reports, documentation, summaries).
  

6) Process Improvement & Operational Excellence

• Analyze processes continuously for improvement opportunities (e.g., workflow enhancements, integration efficiency, monitoring improvements).
  
• Recommend enhancements to SOPs, controls, tools, documentation, and operational metrics.
  
• Support system operations, including monitoring, maintenance, and Workday technical best practices.
  

Essential Skills, Knowledge & Experience

Required

• 2+ years of experience with an ERP platform, delivering technical or functional projects at the enterprise level.
  
• Basic programming ability in at least one language (Java, C#, C++, Python, etc.).
  
• Understanding of compliance-driven configurations, including SOX workflows and audit/reporting needs.
  
• Familiarity with secure handling of sensitive data, including designing integrations that protect PII.
  
• Experience with Agile methodologies and SDLC tools (e.g., Jira, Azure DevOps).
  
• Strong analytical thinking, technical troubleshooting, and documentation skills.
  

Preferred

• Workday Pro Certification or experience with a Workday Partner (highly preferred).
  
• Experience in regulated industries (healthcare, finance, government, public companies).
  
• Knowledge of Workday role-based security (domains, business process security policies, SoD frameworks).
  
• Understanding of Workday reporting for auditors, regulators, and compliance teams.
  
• Strong communication skills and sound judgment, balancing short-term needs with long-term strategy.
  

Requirements
Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.