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Cynet Systems
Mainframe Production Support Analyst (COBOL/OpenVMS)Cynet Systems • Montreal, QC
Mainframe Production Support Analyst (COBOL/OpenVMS)

Mainframe Production Support Analyst (COBOL/OpenVMS)

Cynet Systems • Montreal, QC
30+ days ago
Job type
  • Full-time
Job description

Job Description:
  • The Mainframe Production Support Analyst will provide production support for the client’s deposit system (Depo) and ensure stability of nightly batch processing.
  • This role requires strong COBOL programming skills, OpenVMS expertise, batch troubleshooting experience, and knowledge of financial systems.
  • The ideal candidate will support incident resolution, system enhancements, data extractions, and technical documentation while collaborating closely with business and technical teams.
Key Responsibilities:

Production Support And Batch Operations:

  • Provide production support for the client deposit system (Depo).
  • Support nightly batch processing on an on-call basis.
  • Investigate and resolve batch failures, technical incidents, and processing anomalies.
  • Work with enterprise schedulers such as Control-M or similar tools.
  • Provide clear responses and explanations for user inquiries related to accounts and interest statements.
Data Analysis And Enhancements:
  • Perform data extractions for balances, accounts, and transactions as requested.
  • Conduct analysis for system enhancements and new development requests.
  • Provide effort estimates for development and testing activities.
  • Perform integrated testing with related applications.
Development And Technical Documentation:
  • Develop system enhancements, ad hoc requests, and automation scripts.
  • Prepare technical design documents and technical specifications.
  • Maintain up-to-date application technical documentation and run books.
  • Create and manage change requests.
  • Maintain accurate status updates in Jira.
  • Communicate daily updates to team leadership and management.
  • Ensure compliance with all client policies and mandatory training requirements.
Technical Skills And Qualifications:

Core Technical Skills:

  • 4+ years of experience in mainframe production support.
  • Intermediate to advanced COBOL programming skills.
  • Experience troubleshooting failed batch jobs and programs.
  • Experience with OpenVMS operating system (preferred).
  • Intermediate to advanced OpenVMS DCL scripting skills.
  • Batch support experience using Control-M or comparable enterprise schedulers.
  • Beginner to intermediate SQL query skills (Oracle or similar).
  • Intermediate to advanced PL/SQL and Oracle database skills.
  • Intermediate to advanced Linux scripting skills.
  • Familiarity with SDLC and change management processes.
Functional Skills And Domain Knowledge:
  • Experience in banking or financial services industry.
  • Basic accounting knowledge.
  • Understanding of deposit account and interest calculation processes.
  • Exposure to SWIFT statements is a plus.
  • Strong documentation skills for development, implementation, release plans, and operational run books.
Soft Skills:
  • Strong analytical and problem-solving skills.
  • Effective written and verbal communication skills.
  • Ability to work independently and manage multiple priorities.
  • Strong attention to detail and organizational skills.

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Mainframe Production Support Analyst (COBOL/OpenVMS) • Montreal, QC

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