Customer service reprensentative

Location: Laval
Status: Permanent, Full-time

Are you a dynamic person who thrives on action? A leader in the distribution of building materials is currently looking for a Customer Service and Internal Sales Representative to join its team in Laval. This is the ideal opportunity to build a long-term career in a stimulating environment where customer service is at the heart of every interaction.

Summary description
As a Customer Service and Internal Sales Representative in Laval, you will be the first point of contact for our professional customers (contractors and roofers). This role combines direct interaction at the counter, administrative order management, and logistics coordination. We are looking for proactive people who can keep a smile on their face even on busy days!


Advantages
Benefits
Competitive salary between $19 and $21/hour depending on experience.

Monthly allowance of $176 for your travel expenses.

Full range of insurance and RRSP plan with employer contribution.

Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime.

Annual closure during the holiday season.

Real opportunities for advancement to outside sales or management roles.

Responsibilities
Your responsibilities
Greet customers in the branch and respond to phone calls and emails in a professional manner.

Enter orders into the internal system and ensure they are followed up on rigorously.

Work closely with the dispatch department to coordinate deliveries.

Advise customers on technical products (comprehensive training provided).

Actively participate in the growth of customer accounts through the internal program.

Qualifications
Required qualifications
Significant experience in customer service (face-to-face interaction required).

Ability to manage multiple priorities simultaneously (multitasking) at a fast pace.

Proficiency in Outlook and Word.

Excellent command of spoken and written French (English is a significant asset) - the parent company is located outside Quebec.

Interest in the construction or hardware industry.

Summary
To apply
Are you interested in this Customer Service Representative and Internal Sales position in Laval? Send your application now to:

Joelle Destinee Lembe-Beina📧 joelle.destinee.lembe-beina@randstad.ca

Know someone who's a rare gem? Refer qualified candidates to us! If the person is hired, you may be eligible for a referral bonus.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.