Technical Lead

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.

We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

The Technical Lead – Software Delivery provides hands-on technical leadership for an enterprise application platform, owning solution design and delivery execution while ensuring engineering quality and consistency across the team. This role is 70% designing and implementing and 30% coaching and mentoring, with accountability for development standards, delivery practices, and overall software quality.

Key Responsibilities

• Lead solution design and implementation for platform features, integrations, and services
• Translate business requirements into scalable technical designs and delivery plans
• Drive the full software development lifecycle: requirements, design, build, test, release, and production support
• Establish technical direction and ensure alignment to architecture and engineering standards
• Lead troubleshooting and root-cause analysis for complex production issues and cross-system integrations
• Development and maintain enterprise-wide shared services.
• Ensure operational readiness through observability, runbooks, release validation, and incident learnings
• Maintain clear and current technical documentation (architecture, operational procedures, engineering practices)

Coaching & Mentoring

• Coach engineers through pairing, design reviews, and structured feedback to raise technical capability and consistency
• Enforces engineering practices and quality standards, and ensure adoption through mentorship and accountability
• Guide work planning practices (estimation, sequencing, risk management) to improve predictability and delivery outcomes
• Promote a culture of continuous improvement, learning, and ownership
• Provide performance management feedback with the team.

Quality & Standards Ownership

• Enforce engineering quality standards including:
• coding standards and review expectations
• automated testing strategy (unit/integration/API/regression)
• release readiness criteria and “definition of done”
• effective and efficient pull request management
• Drive defect prevention practices and continuous improvement using metrics and post-incident learnings
• Ensure consistent technical decision documentation and transparent engineering communication

Required Platform / Runtime Experience

• Strong experience building and delivering enterprise applications using Java
• Configuring and optimizing performance of java web containers
• Kafka (event streaming concepts, producers/consumers, reliability patterns)
• Redis (caching strategies, TTLs, data modeling, performance considerations)
• Strong relational database experience with MySQL (schema design, indexing, transactions, performance tuning)
• Observability/APM experience (monitoring, tracing, logging, alerting, production diagnostics)
• Experience designing and building REST APIs
• Experience with distributed systems / microservice architectures and integration troubleshooting CI/CD and Release Engineering (Required)
• Experience designing and creating Azure CI/CD pipelines for building, testing, and deploying enterprise applications
• Familiarity with release management practices including gated approvals, environment promotion, rollback strategy, and deployment validation

Education and Experience

• Bachelor’s degree in Computer Science, Engineering, or related field or equivalent professional experience
• 7+ years of professional Java development experience
• 3+ years in a technical leadership capacity (technical lead, lead developer, engineering lead), including coaching and mentoring responsibilities
• Demonstrated success delivering complex projects end-to-end and improving software quality outcomes

Knowledge, Skills, and Abilities

• Strong communication skills: able to explain technical concepts and tradeoffs to technical and non-technical stakeholders
• Strong prioritization and planning skills across multiple workstreams (features, tech debt, reliability)
• Comfortable setting standards and holding the bar through coaching and accountability
• Bias for automation, continuous improvement, and pragmatic delivery