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Manager Administration and Operations Support (On-Site)
Manager Administration and Operations Support (On-Site)National Bank • Victoria, British Columbia
Manager Administration and Operations Support (On-Site)

Manager Administration and Operations Support (On-Site)

National Bank • Victoria, British Columbia
30+ days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description
Attendance
On-Site
Job number
30378
Category
Manager
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time
Full Time / Part Time?
Full-Time
Posting date
16-Jan-2026
Area(s) of interest: Wealth management, Operations, Human resources
Location(s): Victoria

Elevate your career as Manager, Administration and Operations Support at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will be responsible for managing the smooth functioning of day-to-day branch administrative operations, in accordance with policies and procedures, while playing an instrumental role in supporting the growth and success of our advisor teams.

Your job:

  • Oversee and ensure day-to-day branch operations related to financial transactions are compliant and provide the first line of contact for escalation of client related operational and logistical matters.
  • Oversee the HR management of 20+ associates, including performance evaluations and recruitment of new talent.
  • Disseminate administrative procedures and policies to ensure that branch employees understand and comply with them while contributing to enhance processes and improve operations.
  • Perform rigorous follow-ups as recommended by Internal Audit and Compliance
  • Make sure that the premises and a quality work environment are maintained and monitor branch activity related budgets.
  • Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
  • Provide administrative support to the Regional Managers on a variety of tasks.

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You will report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites

  • Bachelor's degree related to the sector of activity or 5 years of relevant experience
  • Recognized financial expertise (processes, products, applications)
  • Experience in coaching and staff training
  • Experience in personnel management is an asset
  • High level of leadership, initiative and autonomy
  • Excellent communication, interpersonal, organizational and positive attitude skills
  • Proficient in Word, Excel, PowerPoint and Outlook
Languages:
English

Skills

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Critical Thinking Diversity & Inclusion Emotional Intelligence Problem Solving Risk Management Stress Management Client-focused Decision Making Learning Agility Mobilization Managerial Courage
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!
Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
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Manager Administration and Operations Support (On-Site) • Victoria, British Columbia

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