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Misericordia Health Centre
Nurse 2 - Provincial Health Contact CentreMisericordia Health Centre • Winnipeg, MB, CA
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Nurse 2 - Provincial Health Contact Centre

Nurse 2 - Provincial Health Contact Centre

Misericordia Health Centre • Winnipeg, MB, CA
30+ days ago
Job type
  • Permanent
Job description

Position Overview

Answers calls 24 hours/day, 7 days/week performing assessments and providing clinical support services.

  • Provides professional assessment of callers need(s), basic health related information, assistance with decision-making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification/referral and follow-up. Uses education, experience, approved written protocols/criteria and the nursing process to provide service.
  • Documents demographic data and caller encounter on the electronic health record. Understands and practices principles of client empowerment and health promotion.
  • Intake Nurse processes new home care program nursing referrals from community sources such as physicians, walk-in clinics, outpatient departments, hospitals out-of-of province or country for Manitobans who have received health care in Manitoba.
  • After Hours Nurse provides home care nurses with assistance with problem-solving concerning operational and clinical issues after hours.

Experience

  • A minimum of three (3) to five (5) years of relevant clinical experience in a community setting required.
  • Previous related work experience in Home Care environment an asset.
  • Experience working in a protocol driven environment.

Education (Degree/Diploma/Certificate)

  • Graduate of an approved Registered Nursing education program required.
  • Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Certification/Licensure/Registration

  • Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
  • Active participation in professional associations e.g. Association of Registered Nurses of Manitoba (ARNM) preferred.

Qualifications and Skills

  • Fluency in English required, in French desired, and other languages an asset.
  • Computer skills required.
  • Scope of practice as documented in the Regulated Health Professions Act (RHPA).
  • Strong communication and interpersonal skills.
  • Excellent communication and advanced triage and assessment skills required.
  • Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.
  • Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, the PHCC and the nursing profession.

Physical Requirements

  • Physical health to meet the requirements of the position.
If there are no applicants meeting the posted qualifications, the Employer MAY CONSIDER an applicant who does not meet the posted qualifications
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Nurse 2 - Provincial Health Contact Centre • Winnipeg, MB, CA

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