Corporate Receptionist and Collection Specialist

Spark Power, a trusted partner in energy in North America, is looking for a Corporate Receptionist and Collection Specialist, reporting to Senior Director of Finance, Canada, is responsible for a variety of administrative and accounting-related duties. This includes answering calls, directing calls and other communications and assisting with general clerical duties along with managing a portfolio for daily collection activities. The Corporate Receptionist possesses a strong attention to detail, communication skills, and knowledge of Microsoft applications. This includes daily communication with 3rd parties through phone and/or e-mail, working with internal and external customers and business partners to proactively identify and resolve problems that might arise.

What will you do you as the Corporate Receptionist and Collection Specialist?

• Daily answer, screen and transfer the phone calls to the applicable person/department, taking care of the emergency service calls
• Accounting responsibilities such as mailing cheques for AP, arrange pick up for AR cheques via Purolator / Fedex. and/or deposit cheques
• Screen the mail and send them to the applicable person. Dropping the mail to the mailbox/post office
• Review contracts, orders, and invoices to reconcile and resolve customer disputes that delay payment of accounts to expediate cash collections and/or affect customer satisfaction
• Research, identify and resolve unapplied payments
• Responsible for timely follow-up and regular updates to accounts receivable collection notes
• Tasked with meeting and/or exceeding assigned collection targets and weekly timely reporting to management
• Additional tasks as assigned

Spark Power Employee Benefits and Perks:

• Diverse customer base-including: industrial, commercial and institutional
• Competitive wages and commission, and bonus structure
• Excellent benefits package with flexible options and wellness spending accounts
• RRSP
• Hands-on and supportive leadership team
• Continuous training and skills improvement including Spark U and external training
• Employee referral bonus program
• Corporate discounts (hotels, travel, insurance, retail..)
• much more

Do you have the Spark? Here's what we're looking for:

• Familiar with Microsoft Excel, Word, Outlook, Teams, NetSuite
• Excellent communication and interpersonal skills
• Excellent customer service skills required, including the ability to respond calmly and make rational decisions in stressful situations
• Strong organizational and time management skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making with a high degree of accuracy
• Ability to work independently with little supervision
• Previous relevant experience, in a similar role
• High school diploma, degree in accounting, finance, business administration or equivalent work experience an asset
• Flexibility in work schedule when required
• Must be able to work as part of a team with peers and leadership within organization

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening