Job description:
Position Summary: To ensure that laundry is cleaned and maintained in a manner consistent with a superior quality hotel.
Duties and Responsibilities:
Primary Responsibilities:
- Providing personalized and exceptional guest service at every given opportunity
- Retrieve, sort and load soiled laundry into washing machines
- Load clean laundry into the dryers
- Sort and folds laundry when dry
- Ensure items to be ironed are put into automatic presser machine (Niagara properties only)
- Count, sort and check laundry items to ensure proper inventory of all items
- Inspect all items for damage, thinning, stains, wrinkles and discards
- Logging information for count, damage, thinning, stains, wrinkles and discarded items (Niagara properties only)
- Monitors all machines and reports any machine breakdowns to the Maintenance department
- Having a thorough knowledge of Lais Hotel Properties Limited products and services
- Actively seeking ways to meet guests’ product or service needs
- All other duties as assigned
Professional Requirements:
- WHMIS training an asset
- Previous up-selling and/or sales experience is considered an asset
- Must be flexible for various shifts including weekends and holidays
Personal Attributes:
- Ability to work flexible shifts including days, evenings, weekends and holidays
- Work well with minimal to no supervision
- Ethical and honest
Physical Requirements:
- Repetitive lifting, bending, pushing, pulling
Questions, quoting the job title and location, may be directed to
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.