Who We Are
GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.
We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.
Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?
What We Need
We are looking for a Customer Success Coordinator, SMB to join our Customer Experience team based out of our Edmonton Canada location.
This role supports a high-volume portfolio of SMB customers and focuses on delivering a consistent, scalable customer experience. Rather than traditional high-touch account ownership, this position emphasizes proactive outreach, retention support, value reinforcement, and timely resolution of customer needs.
You will play a key role in helping GPS Insight achieve its growth and retention goals while maintaining high customer satisfaction. This role reports to the Manager of Customer Experience.
What You'll Do
Manage Customer Experience:
Requirements
What We Offer
Benefits
Customer Success Coordinator, SMB • Edmonton, AB, CAN
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