Manager, Automation & Artificial Intelligence Center of Excellence

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Define and execute a comprehensive strategy and multi-year roadmap for the Automation & AI Center of Excellence (CoE), ensuring alignment with organizational objectives and industry leading practices.
• Build and nurture a high-performing, multidisciplinary team by recruiting top talent and supporting professional growth in a rapidly evolving technology landscape.
• Set clear performance objectives, monitor team progress, and implement development plans to maintain high engagement and achievement.
• Partner with business leaders across all functions to drive the adoption of automation and AI solutions, ensuring initiatives deliver measurable business value and support strategic priorities.
• Collaborate with stakeholders to map business processes, analyze workflows, and identify high-impact opportunities for automation and AI implementation.
• Support the design and delivery of training programs to upskill employees in automation and AI, including technical workshops and self-service enablement for citizen developers.
• Cultivate an active community of practice to support knowledge sharing, peer learning, and the effective use of automation and AI tools throughout the organization.
• Support data scientists, automation and AI developers across business areas, promoting cross-functional collaboration and innovation.
• Provide expert guidance in the design, development, testing, and deployment of automation, AI, GenAI, and Agentic solutions, ensuring robust security and regulatory compliance.
• Utilize DevOps and MLOps methodologies to manage the full lifecycle of automation and AI products, from ideation to operational support.
• Establish and enforce governance frameworks for the development, acquisition, and operation of automation and AI solutions, ensuring adherence to industry regulations, ethical standards, and internal policies.
• Maintain a centralized inventory of approved automation and AI tools, as well as active use cases, providing recommendations to the AI Council for tool approvals and roadmap harmonization.
• Proactively address resource constraints by engaging and managing external vendors when necessary to ensure timely delivery and operational continuity.
• Develop and oversee a cost-effective support model for automation and AI solutions, aligned with business expectations and service level agreements.
• Define, track, and report on key performance indicators (KPIs), return on investment (ROI), and the overall impact of automation and AI initiatives.

How to thrive in this role?

• You hold a bachelor’s or master’s degree in computer science, Engineering, Data Science, or related field.
• You have 8+ years of experience in automation, AI, or digital transformation, with at least 3 years in a leadership or CoE management role.
• You have proven expertise in low-code/no-code automation platform and RPA. Good knowledge of BluePrism, Microsoft Power Automate and Power Apps is an asset.
• You have experience working with business stakeholders, creating process maps and defining opportunities for automation.
• You have experience with software development, with a strong understanding of DevOps, MLOps, AI governance, and responsible AI.
• You have proven experience in managing both project deliveries and operational support.
• You have a demonstrated ability to lead multidisciplinary teams and manage complex, cross-functional projects.
• You have experience with cloud platforms (Azure, AWS, GCP) and modern DevOps/MLOps practices is an asset.
• You are skilled in creating impactful presentations with PowerPoint.
• You possess excellent communication, stakeholder management, and change-leadership skills.
• You demonstrate strong verbal and written communication skills in both French and English within a professional setting.
• Certifications in project management, RPA, or AI/ML technologies are considered an asset.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Manager, Automation & Artificial Intelligence Center of Excellence

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 11246 Manager, Automation & Artificial Intelligence Center of Excellence