Summer Student, Tourism Ambassador (26-40)

Position Title: Summer Student, Tourism Ambassador
Bargaining Unit: Non-Union
Language Requirement: English Essential
Vacancy Status: Summer student (temporary vacancy)

Cornwall is a vibrant community with a population of 47,000, nestled along the scenic St. Lawrence River in Eastern Ontario. The city boasts a variety of urban amenities, making it an ideal place for summer students to kickstart their careers. With a thriving economy, growing population, and excellent quality of life, there's never been a better time to begin your professional journey with the City of Cornwall!

Cornwall is a diverse and forward-thinking community where residents and newcomers feel safe, welcomed, and enjoy a high quality of life. The city supports this with access to financially responsible and sustainable municipal services and infrastructure. Whether you're looking to gain valuable work experience, build your network, or simply enjoy the beautiful surroundings, Cornwall offers a fantastic environment for summer students to grow and succeed.

Cornwall Tourism serves to market Cornwall as a visitor destination. The office’s main functions include destination marketing, visitor services, support for festivals and events, and tourism investment attraction.

Reporting to the Supervisor, Arts, Culture and Tourism, the Summer Student, Tourism Ambassador position is responsible for:

• Serving as the front-line staff for visitor information services. This includes interacting with visitors and potential visitors to Cornwall in person, online and by phone and providing guidance to visitors on memorable events, attractions, and experiences to explore while visiting the City and region.
• Staffing and overseeing the operation of Cornwall Tourism's seasonal visitor information centre in Lamoureux Park. This will include maintaining the centre, assisting with in-person enquiries, handling sales of water and other items and stocking information.
• Representing Cornwall and providing information about the City to visitors at specific festivals and events in the community throughout the summer.
• Assisting with efforts to market Cornwall as a visitor destination by using writing, digital and photography skills to promote the community on the Cornwall Tourism website and various social media channels.
• Assisting with the delivery and stocking of information racks at local attractions, accommodations and public places with City of Cornwall marketing materials, maps and other resources.
• Assisting with other initiatives and projects such as the Seniors on Wheels program, the municipal bike rental program, the historic walking tour program and Arts in the Park program.
• Other duties as assigned

Required Qualifications:

• Full-time day student at a recognized secondary or post-secondary institution and be returning to full time attendance the fall of 2026
• Strong verbal communication skills
• Strong writing and photography skills along with experience in social media marketing
• Ability to work independently and as part of a team

Asset Qualifications:

• Previous experience in retail and customer service an asset
• Communication skills in various languages is an asset
• Valid Class G2 or G driver’s license (preferred)

Please note: This position involves work on weekends and occasional evenings, as well as some physical requirements (such as lifting boxes) and work in outdoor elements.

If selected for this role, you will need to provide:

• Must obtain and maintain a satisfactory CRJMC (Criminal Record and Judicial Matters Check), at the candidate’s own expense.
• Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
• Verification of school status

All Summer Students must be Full-time day students at a recognized secondary or post-secondary institution and be returning to full time attendance in the fall of 2026.

Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Please save a copy of this posting for your records. Interviews may be conducted virtually through Microsoft Teams or in-person.

To see the full job posting, please visit https://www.cornwall.ca/en/city-hall/careers.aspx