Healthcare Access Control Officer

Base Pay Range

CA$42,640.00/yr - CA$42,640.00/yr

Location: Inverness, NS

Schedule: Full‑Time

Pay Rate: $20.50/hour

Employment Type: Full‑Time, Hourly

Paladin Security is Hiring a Healthcare Access Control Officer!

Overview

The Healthcare Access Control Officer plays a critical role in maintaining a safe, secure, and welcoming environment for patients, staff, and visitors at larger and regional hospitals within the Nova Scotia Health Authority (NSHA). This role focuses on operating advanced AI‑powered weapon detection and access control systems while delivering exceptional customer service in a healthcare setting.

Responsibilities

• Operate and monitor AI‑based weapon detection and access control systems at hospital entry points
• Engage professionally and empathetically with patients, visitors, and staff during screening procedures
• Respond to system alerts, conduct secondary screening when required, and elevate incidents per NSHA protocols
• Provide clear directions, reassurance, and support to individuals entering the facility
• Maintain accurate documentation of incidents, security concerns, and equipment performance
• Collaborate with healthcare staff, internal security teams, and law enforcement when necessary
• Uphold infection control standards and hospital safety policies
• Support smooth and efficient traffic flow through access control areas
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment

Requirements

• Ability to obtain a Nova Scotia Security Licence (as per provincial regulations)
• Standard First Aid & CPR certification (CSA Approved)
• Strong verbal communication, customer service, and conflict de‑escalation skills
• Ability to operate advanced security technology, including AI‑based detection systems
• Ability to remain calm, professional, and empathetic in high‑pressure situations
• Physically capable of standing for extended periods and responding quickly to incidents

Nice to Have (Optional)

• Prior experience in healthcare security, access control, or law enforcement
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Candidates without these certifications may enroll in Paladin's UoF/MOAB training program prior to onboarding. Training costs are fully covered by Paladin with a 6‑month commitment (training is unpaid as it is a prerequisite).

Benefits

• Paid Time Off (PTO)
• Health & Dental Benefits
• Overtime Pay
• On‑the‑Job Training
• Growth and Career Advancement Opportunities

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

IT Services and IT Consulting

#J-18808-Ljbffr