Product Manager

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Science & Humans (S&H) is a health tech company bridging the gap between hormone health and real-world care. Our mission is to deliver personalized, technology-enabled solutions that empower individuals and practitioners to manage hormone and longevity-related conditions. Whether through direct-to-consumer (D2C) channels or enterprise health partnerships (B2B2C), we leverage e-commerce, telehealth, AI-driven clinical decision support, and advanced analytics to transform traditional healthcare processes into personalized, proactive solutions.

Role Overview

We are seeking a Product Manager with a strong passion for user-centric design and data-driven decision-making. Reporting to the COO, you will collaborate closely with cross-functional teams—engineering, design, clinical, operations, and marketing—to deliver innovative hormone health solutions. You will own the full product lifecycle, from market research and roadmap planning to product execution and post-launch optimization.

Responsibilities

• Develop and maintain a product vision, strategy, and prioritized roadmap that aligns with S&H’s mission of improving hormone and longevity health.
• Conduct competitive analyses and user research to identify unmet needs and differentiation opportunities.
• Translate high-level strategic goals into OKRs, ensuring measurable growth, engagement, and revenue targets.

Cross-functional collaboration

• Work with engineering, clinical, and operations teams to translate complex business/clinical requirements into well-defined user stories and acceptance criteria.
• Partner with UX/UI design to craft seamless, user-friendly experiences across web, mobile, and telehealth portals.
• Collaborate with marketing and enterprise sales to ensure product offerings meet the needs of both D2C and B2B2C channels.

Execution & Delivery

• Manage the end-to-end product lifecycle: backlog grooming, sprint planning, and release management in an Agile environment.
• Define MVPs, iterate based on feedback, and validate product-market fit for new initiatives (e.g., AI Copilot enhancements, e-commerce expansions).
• Track and communicate progress to stakeholders, ensuring timely delivery and mitigating potential risks.

User-Centric Approach

• Prioritize features based on user impact, data analytics, and clinical outcomes.
• Conduct user research, usability testing, and A/B experiments to refine the product experience continuously.
• Serve as the voice of the customer, advocating for user needs and pain points throughout the development process.

Data-Driven Decision Making

• Define KPIs (e.g., engagement, conversion, retention, NPS) and set up reporting dashboards to monitor product performance.
• Use quantitative and qualitative insights to prioritize enhancements, address gaps, and iterate quickly on new features or workflows.

Stakeholder Management

• Present product updates, strategic roadmaps, and key insights to executive leadership (COO, CPO).
• Align cross-departmental teams on product goals, fostering transparency and accountability.
• Gather input from clinicians, partners, or enterprise clients to shape product features that address real-world hormone health challenges.

Qualifications

Education & Experience

• Bachelor’s or Master’s degree in a related field (Business, Computer Science, Healthcare, etc.), or equivalent experience.
• 3–5+ years of experience in product management (preferably with healthcare, telehealth, or e-commerce experience).

Technical & Domain Skills

• Familiarity with Agile/Scrum methodologies, user story mapping, and backlog management tools (e.g., Jira, Trello).
• Understanding healthcare regulations (HIPAA, GDPR) and how they influence product decisions is a plus.
• Experience working with AI/ML or data analytics solutions in a product context preferred.

Soft Skills

• Excellent communication and presentation skills—capable of bridging technical and non-technical discussions.
• Strong analytical mindset, capable of interpreting data insights and linking them to product opportunities.
• Ability to thrive in a fast-paced, cross-functional environment, collaborating with clinical experts, engineers, and business stakeholders.

Why Join Science & Humans

• Purpose-Driven Impact: Shape the future of hormone health, affecting millions of lives through advanced telehealth and AI solutions.
• Innovative Culture: Collaborate on cutting-edge projects, from e-commerce expansions to AI Copilot enhancements.
• Professional Growth: Work directly with executive leadership and a multidisciplinary team, gaining exposure to healthcare, technology, and business strategy.

Dynamic Environment: Enjoy an Agile workplace that values continuous learning, open collaboration, and experimentation.

Science & Humans is committed to providing a respectful, welcoming, and inclusive work environment where every employee can bring their full self to work, thrive, and be successful. If you require any accommodations during the recruitment process, please let us know — we’re happy to support you.

As part of our recruitment process, we may use artificial intelligence tools to support or assist in the review of applications. These tools are used to help identify candidates whose qualifications best align with the requirements of the role.

We thank all interested candidates for applying. However, only those selected for an interview will be contacted.

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