Join to apply for the Care Team Representative (English/French Bilingual)/Représentant de l'équipe d'assistance role at Sedgwick.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to expediting the claims process and providing detailed claim notes on all calls, resolving issues with a one‑call/one‑person response, and directing calls to the appropriate escalation path as needed.
High school diploma or GED required.
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
When applicable and appropriate, consideration will be given to reasonable accommodations.
We are committed to implementing inclusive and barrier‑free recruitment and selection processes. If you are contacted for an offer of employment, please inform Human Resources if you require an accommodation. Sedgwick is an Equal Opportunity Employer. Sedgwick retains the discretion to add or change the duties of the position at any time.
#J-18808-LjbffrCare Team Representative (English/French Bilingual)/Représentant de l'équipe d'assistance • Quebec, Capitale-Nationale, CA
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