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Hoya Vision Care
Help Desk SpecialistHoya Vision Care • Mississauga, Peel Region, CA
Help Desk Specialist

Help Desk Specialist

Hoya Vision Care • Mississauga, Peel Region, CA
30+ days ago
Job type
  • Full-time
Job description

Overview

Join The Hoya Vision Care Canada Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Help Desk Specialist to work in our Mississauga, Ontario facility!

  • Pay rate: $55K+
  • Shifts Available: Monday – Friday 8:30am – 5:00pm

Responsibilities

  • Ensures smooth operation of existing networks in all locations.
  • Provides helpdesk support to internal users across Canada.
  • Liaises with external suppliers/vendors to ensure that external resources meet the needs of the business.
  • Provides emergency (on-call) support to end users as required.
  • Maintain expert knowledge of Enterprise system (DVI), providing Subject Matter Expertise to staff as needed.
  • Responsible for routine reporting.

Qualifications

  • 2 years of hands-on operational experience with Win 2016 Server and newer, Win 10/Win 11, DOS. 2 years Windows networking and connectivity.
  • 2 years of hands-on experience with Android/iOS devices.
  • 2 years of Windows networking and connectivity.
  • 2 years of experience in laser printers setup, troubleshooting and repairs.
  • 2 years of experience in remote support.
  • Post-secondary degree.
  • CompTIA A+, Network+ or equivalent.

Seniorities

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Medical Equipment Manufacturing
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Help Desk Specialist • Mississauga, Peel Region, CA

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