Senior Operations Manager – Import & Wholesale

TreowGroup Recruitment is seeking a Senior Operations Manager / General Manager on behalf of our client, a small-to-midsize wholesale import business with headquarters in the Niagara Peninsula.

Position Overview

The Senior Operations Manager/General Manager will oversee the entire operation of a B2B wholesale importing business with a focus on strategic partnerships, supply chain and inventory management, and sales. This role requires a proactive leader with experience in B2B distribution, particularly within hotel amenities, food service packaging, sanitation/janitorial supplies, who can manage both strategic and day-to-day operational tasks.

Job Type: Full-time, Permanent

Location: Niagara, ON

Remote Type: On-site, 8 - 4:30pm, Monday - Friday

Compensation: Competitive Salary + Health Benefits + RRSP

Daily Responsibilities

Strategic Partnerships and Business Development

• Maintain and grow long-standing partnerships with current distributors.
• Source and introduce new product lines from international markets, with potential for expansion into new amenity lines.
• Strengthen relationships with Canadian distributors and promote products through the company's online platform.

Inventory and Supply Chain Management

• Review daily sales and inventory reports to manage stock levels for key product lines, creating purchase orders.
• Track and monitor daily off-shore orders to ensure consistent supply chain flow.
• Oversee logistics, working with outsourced logistics partners to manage the arrival and delivery of goods to customer warehouses.

Quoting and Pricing

• Provide quotes for custom orders and update pricing based on market trends.
• Maintain detailed cost sheets and track off-shore freight rates to keep pricing competitive.
• Regularly update product pricing in response to changing market conditions in Asia, Canada and the US.

Marketing and Product Presentation

• Oversee product updates on the website, including artwork for product units and packaging.
• Collaborate with the development team on website improvements, such as SEO.

Software and Technology

• Utilize PowerBI for data analysis and reporting.
• Hands on experience with ERP systems for distribution management.
• Advanced computer skills in Excel and Microsoft Office suite.

You’ll be a good fit if you have you possess:

• Experience in B2B Wholesale Distribution: Strong understanding of wholesale dynamics, particularly in hotel amenity supplies, food service packaging, and sanitation/janitorial distribution.
• Warehouse Operations Knowledge: Hands-on experience with warehouse management and operations.
• Sales and Purchasing Proficiency: Strong background in sales and procurement processes.
• Team Leadership: Managed and led a team, fostering a productive and efficient working environment.

You are:

• Adaptable: Able to pivot in response to changing priorities and customer needs.
• Strategic Vision Oriented: Capable of seeing the big picture and making decisions that benefit the overall business.
• Independent and Proactive: Self-motivated with a proactive approach to sales and operations.
• Attention to Detail: High attention to detail and accuracy, particularly with spreadsheets and data handling.

Apply Now

If you are a self-started with wholesale distribution experience, we want to hear from you. Qualified candidates are encouraged to apply with their resume. We thank all applicants for their interest; however, only those under consideration will be contacted.

TreowGroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.

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