Talent.com
TELUS Digital
Director, Zendesk CCaaS: Enterprise CX & AI TransformationTELUS Digital • CA
Director, Zendesk CCaaS: Enterprise CX & AI Transformation

Director, Zendesk CCaaS: Enterprise CX & AI Transformation

TELUS Digital • CA
30+ days ago
Job type
  • Full-time
Job description
A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive innovative implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A competitive salary package, including healthcare and performance bonuses, is offered. #J-18808-Ljbffr
Create a job alert for this search

Director, Zendesk CCaaS: Enterprise CX & AI Transformation • CA

Similar jobs

Director, Agentic AI Implementation

Info-Tech Research GroupCA
Full-time

Info-Tech is expanding its Applied AI practice to help organizations move from AI ambition to real, working AI systems, starting with agentic AI design, rapid prototyping and extending into impleme... Show more

 • Promoted

Director, Cloud-Native Apps & AI Delivery

Caylent, IncCA
Full-time

A leading cloud services firm is seeking a Director of Cloud Native Applications to lead modern software development initiatives.This role includes guiding project delivery, mentoring a large team,... Show more

 • Promoted

Director for AI Workflow Innovation

Info-Tech ResearchCA
Full-time

Champion AI workflow innovations and prototyping as the Director for AI Workflow Innovation.Partner with organizations to translate AI visions into functioning systems through dynamic workshops and... Show more

 • Promoted

Remote AI/ML Director: Lead Generative Systems

Escape Velocity EntertainmentCA
Remote
Full-time

A leading game development studio is looking for an experienced AI/Machine Learning Director to lead the development and implementation of AI/ML solutions.You will oversee research efforts, educate... Show more

 • Promoted

Senior Director, AI Engineering

SurveyMonkeyCA
Full-time

This is a highly visible, strategic, and impactful role, reporting the VP of Engineering for SurveyMonkey Core Engineering.As the Senior Director of AI, you will be a critical leader in defining th... Show more

 • Promoted

Chief AI Enablement & Transformation

Sage Recruiting Inc.CA
Full-time

A leading recruitment firm in Canada is seeking a Head of AI Enablement to drive the AI transformation across the organization.The successful candidate will own and execute the AI strategy, deliver... Show more

 • Promoted

Lead Cloud Native Applications Director with AI Expertise

CaylentCA
Full-time

Become a pivotal leader in cloud native applications while driving innovative AI solutions.Join a robust team dedicated to enhancing software development and application delivery in a fully remote ... Show more

 • Promoted

Director of Digital Identity Solutions for Remote Engagements

KeyData CyberCA
Remote
Full-time

Lead the design and implementation of innovative digital identity solutions.Collaborate remotely with clients and teams to ensure optimal security and compliance across various IAM vendor technolog... Show more

 • Promoted

Director of Cloud Native Applications

CaylentCA
Full-time

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS).We provide a full-range of AWS services includi... Show more

 • Promoted

AI Systems Director at Jobber

JobberCA
Full-time

Lead revolutionary AI integration at Jobber as the AI Systems Director.Own the transition from basic AI tools to holistic, intelligent business workflows for service industries.In this pivotal lead... Show more

 • Promoted

Remote UX Director: AI-Driven Strategy & Leadership

PhreesiaCA
Remote
Full-time

A leading healthcare technology company is seeking a Director of User Experience to elevate UX design across its organization.The ideal candidate will have over 10 years of UX/UI experience, with a... Show more

 • Promoted

SurveyMonkey Senior AI Director Role

SurveyMonkeyCA
Full-time

Join SurveyMonkey as a Senior AI Director, leading transformative AI integrations into products.This remote position requires a blend of technical expertise and strategic leadership.As the Senior D... Show more

 • Promoted

Director of Cloud-Native Apps & AI Delivery (Remote)

CaylentCA
Remote
Full-time

A cloud services company is seeking a Director of Cloud Native Applications to lead the App Dev, AI, and ML practice.The ideal candidate will have significant experience in cloud engineering, excel... Show more

 • Promoted

Senior Director of AI Engineering Remote Role

Tree TrustCA
Remote
Full-time

Lead the AI Engineering team at SurveyMonkey as the Senior Director, shaping the future of AI in customer feedback with a strategic remote role.In this pivotal position, reporting to the VP of Engi... Show more

 • Promoted

Director, Zendesk (CCaaS)

TELUS DigitalCA
Full-time

Welcome to TELUS Digital — where innovation drives impact at a global scale.As an award‑winning digital product consultancy, we design and deliver transformative customer experiences through cuttin... Show more

 • Promoted

Senior Director, AI Engineering

Tree TrustCA
Full-time

Senior Director of AI, reporting to the VP of Engineering for SurveyMonkey Core Engineering.This high-visibility, strategic role focuses on defining the future of SurveyMonkey’s AI capabilities, dr... Show more

 • Promoted

Director, Agentic AI Implementation

Info-Tech ResearchCA
Full-time

Info-Tech is expanding its Applied AI practice to help organizations move from AI ambition to real, working AI systems, starting with agentic AI design, rapid prototyping and extending into impleme... Show more

 • Promoted

Global AI Enterprise Revenue Director

LXTCA
Full-time

A leading AI training data company in Canada is seeking a Sales Director to manage enterprise revenue growth and strategic leadership across high-value accounts.The successful candidate will be res... Show more