Senior SaaS Customer Success Lead - Growth & Renewals

A technology solutions provider is seeking an experienced Customer Success Manager in Calgary to lead client relationships and drive product adoption. In this role, you will monitor account performance, drive SaaS contract renewals, and identify growth opportunities within assigned accounts. The ideal candidate has at least 5 years of experience in customer success and proficiency with CRM tools like Salesforce. This position requires travel in the US and Canada, and emphasizes strong communication and relationship-building skills.

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