Talent.com
Rubicon Path
RQ08184 - Specialized IT ConsultantRubicon Path • Toronto, ON, CA
RQ08184 - Specialized IT Consultant

RQ08184 - Specialized IT Consultant

Rubicon Path • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

About the job RQ08184 - Specialized IT Consultant

Description

Responsibilities

  • Provide daily ongoing Tier 2 subject matter expertise to clients with MS GP 2016, 2018, BSSI HFM and Logibec MMS through the Footprint ticketing system or other mechanism
  • Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity
  • Liaison between users and other team members including Database Administrators (DBAs), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts
  • Identify application defects and assist in complex trouble shooting and root cause analysis
  • Follow all established Service Management process and identify opportunities for improvement

Qualifications

  • 2+ years of experience working in the healthcare industry
  • Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health
  • Logibec MMS (Materials Management System)
  • BSSI HFM (Health Financial Management)
  • Knowledge of Service Management Processes with 5+ years experience in supporting remote clients
  • Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets
  • Experience with Footprints Ticketing Application
  • Proven track record for building strong working relationships
  • Strong interpersonal, and verbal and written communication skills
  • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
  • Excellent analytical, problem-solving, and decision-making skills
  • Ability to apply strong listening skills to facilitate issue resolution
  • A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines
  • Microsoft Great Plains 2016, 2018
  • BSSI HFM (Health Financial Management)
  • Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets

Nice to Have

  • CCIM - Community Care Information Management (HRIS and MIS) experience
#J-18808-Ljbffr
Create a job alert for this search

RQ08184 - Specialized IT Consultant • Toronto, ON, CA

Similar jobs

Sales Consultant, IT Services (Architectural, Engineering and Construction Vertical)

Hub Technology Group IncToronto, ON, CA
Full-time

Roles & Responsibilities of a Sales Consultant, IT Services.The role of the Sales Consultant is to sell defined solutions within the IT Services portfolio against a specified quota.Their strategic ... Show more

 • Promoted

IT Contract Management Specialist

Argentus Supply Chain RecruitingToronto, ON, CA
Full-time

Argentus is excited to be partnering with a major Financial Services / Professional Services organization to support a key hire within their technology-focused procurement team.This IT Contract Man... Show more

 • Promoted

RQ09737 - Sr. Specialized IT Consultant

Source CodeToronto, ON, CA
Full-time

Hybrid - Candidate MUST work 3 days onsite and 2 days remote - Starting October 20, resources are expected to come into the office 4 days per week.Starting January 5, resources are expected to come... Show more

 • Promoted

Specialist, IT Infrastructure

Celesticatoronto, on, Canada
Full-time

The Linux Desktop Engineer will own the design, deployment, configuration, and structural maintenance of Celestica's high-performance Linux computing platform.This role directly supports the Hardwa... Show more

 • Promoted

Remote IT Security Consultant - Leading Security Initiatives

ExperisToronto, ON, CA
Remote
Full-time

A leading technology staffing firm is seeking experienced IT Security Consultants to enhance cybersecurity initiatives across Canada.In this remote role, you will lead security implementations, con... Show more

 • Promoted

Specialized It Consultant - C$75 - C$85 An Hour

Pride GlobalNorth York, Canada
Full-time

IT Consultant specializing in Planview Enterprise implementation, administration, and support.Advise clients on IT and portfolio management solutions, create reports and dashboards, and provide tra... Show more

 • Promoted

RQ08347 - Specialized IT Consultant - Senior

Rubicon PathToronto, ON, CA
Full-time

About the job RQ08347 - Specialized IT Consultant - Senior.Works in partnership with clients, advising them on information technology and cyber-security practices in order to meet their business ob... Show more

 • Promoted

Principal – M&A IT Application - Canada - Business Consulting

Infosys Limitedtoronto, on, Canada
Full-time

Principal – M&A IT Application - Canada - Business Consulting.Principal Consultant – M&A IT Application - Infosys Consulting.Infosys Consulting's Tech Transformation Advisory Practice is seeking a ... Show more

 • Promoted

Information Technology Consultant

Akkodistoronto, on, Canada
Full-time

AM and 5:00 PM, Monday to Friday).Professional Services Engagement – B2B (Incorporated Entities Only).This position is provisionally Remote/Hybrid, requiring 7.AM and 5:00 PM, Monday to Friday (exc... Show more

 • Promoted

IT Consultant - Healthcare

Maarut IncToronto, ON, CA
Full-time

Minimum 10 years of hands-on experience in mapping and implementing clinical terminologies such as SNOMED CT and LOINC.Extensive knowledge and understanding of digital exchange standards such as FH... Show more

 • Promoted

Specialist IT III

Signet Jewelers LimitedMarkham, ON, CA
Full-time

The IT Specialist provides technical support and assistance to users across the organization, ensuring smooth operation of computer systems and networks.Technical Support & System Management.Provid... Show more

 • Promoted

NTT DATA Senior IT Applications Expert

NTT DATA Europe & LatamToronto, ON, CA
Full-time

Expand your career horizons with NTT DATA as a Senior IT Application Owner based in Toronto, with opportunities for remote candidates in Mexico.Own and oversee B2B application success while alignin... Show more

 • Promoted

Amphenol Senior IT Audit Specialist

Amphenol ICCmarkham, york region, Canada
Full-time

Drive compliance and security as a Senior IT Auditor at Amphenol Corporation in Markham, ON.This is your chance to impact global IT audit processes in a supportive environment.In this key role, you... Show more

 • Promoted

Specialized IT Consultant

Russell TobinToronto, Ontario, Canada
Full-time

Overview Job Title: IT Consultant (PLANVIEW) Location: Toronto, ON (Onsite) Duration: 11+ Months (with Possible extension) Client: Public Sector Pay Rate: CAD 75-85/hr.Job Description End-to-end im... Show more

 • Promoted

IT Business Consultant - Niche

Nexus Systems Group Inc.Toronto, ON, CA
Full-time

As a Quantitative Engineer, you will have the opportunity to work on the bank derivatives source system, playing a critical role in programming and supporting analytics, and building the future.Col... Show more

 • Promoted

Consultant

huaweicanadaMarkham, ON, CA
Temporary

Huawei Canada has an immediate 12‑month contract opening for a Consultant.The Technology Planning and Cooperation Department promotes strategic innovation across all of Huawei Canada.Working with f... Show more

 • Promoted

Specialized IT Consultant - Senior

GovTech Talent Solutions Inc.Toronto, ON, CA
Full-time

Investigative Case Management Solution (ICMS) - Child Care Licensing System (CCLS) Integration The ICMS application was specifically built to enhance regulatory enforcement oversight concerning bot... Show more

 • Promoted • New!

RQ08186 - Sr. Specialized IT Consultant

Rubicon PathToronto, Ontario, Canada
Full-time

Specialized IT Consultant Responsibilities.Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improv... Show more

 • Promoted

IT Network Specialist

Hyundai Mobis (Mobis Parts Canada)Markham, York Region, CA
Full-time

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ... Show more

 • Promoted

Senior IT Technician for Managed Services

IT SolutionsMarkham, York Region, CA
Full-time

Join IT Solutions as a Senior Technician for Managed Services and showcase your troubleshooting expertise.Support diverse clients while advancing your career in a dynamic environment.As a Senior Te... Show more