Bilingual Vendor Performance Expert - C$64,300 - C$78,800 A Year
FCTOakville, CanadaFull-time
Manage vendor relationships and performance metrics, requiring bilingual skills in French and English. Show more
Senior Bilingual Order FulfillmentBeyond Bilingual • Mississauga, Peel Region, CA
Senior Bilingual Order Fulfillment
Beyond Bilingual • Mississauga, Peel Region, CA
30+ days ago
Job type
- Full-time
Job description
Beyond Bilingual Mississauga, Ontario, Canada
20 hours ago Be among the first 25 applicants
President and Founder | Bilingual Recruitment
1 YEAR CONTRACT - good chance of going perm!!
Hours: 7:30am - 6:00pm – must be able to cover shifts during this time. - MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pm
Shifts: 7:30am-4pm, 8:30am – 5pm or 9am-6pm.
Salary: Up to $80K
Company: Our client is a well-established company in the food industry. They are currently looking for a Bilingual Customer Service Representative/Key Accounts Specialist to join their dynamic team in a hybrid capacity.
PERKS:
- A great team environment with tight knit staff
- Stable and solid company with growth potential
- Not a call center, very low calls mainly emails
Basic Purpose:
Reporting to the Manager, Customer Service, the incumbent will be the first line contact and will provide support to all customers in placing orders and handling inquiries both internally and externally. The incumbent will be responsible for efficient and accurate entry of all orders into the SAP system and will work very closely with various departments to ensure complete customer satisfaction.
Key Responsibilities and Activities:
- Receive and process orders and order changes from internal and external customers via telephone, fax, email, E.D.I. and C.I.M.S.
- Ensure efficient and accurate input of orders into SAP using a number of parameters including inventory data, logistics and customer specifications.
- Monitor and follow-up on outstanding orders.
- Handle all other customer requests: samples, orders, product information.
- Write QNOTES when required.
- Maintain open communication with all external and internal customers at all locations.
- Liaison with customers, sales, dispatch, and order coordinators to ensure timely and accurate delivery requests.
Selection Criteria / Requirements:
- Bilingual in French/English at a professional level (spoken and written)
- Minimum 5 years of Product Order Management experience
- SAP is a must have
- Sales Force and EDI are an asset
- Adept in resolving problems and troubleshooting.
- Proven ability to multi-task
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service and Administrative
Industries: Food and Beverage Manufacturing
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Senior Bilingual Order Fulfillment • Mississauga, Peel Region, CA
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