Department Manager - Electrical Safety

JOB TITLE: Department Manager - Electrical Product Safety

LOCATION: Burnaby, British Columbia

NUMBER OF POSITIONS: 1

CATEGORY: Testing and Evaluation

SALARY RANGE: $85,000 - $120,000 CAD annually

BACKGROUND:

Founded in 1995 by a group of experienced certification and testing experts, QAI is an independent third‑party testing, inspection and certification organization which serves the building, technology, and construction industries (among others) with cost effective solutions through our in‑house capabilities / services, and an established worldwide network of qualified affiliates. The QAI name and logo have become well recognized throughout the certification world resulting in steady growth of our certification, testing, and inspection business streams.

DEPARTMENT OVERVIEW:

The Department Manager will support the Electrical Safety Department at our Burnaby, BC location. This role involves overseeing our Electrical department, which evaluates, tests, writes reports, and inspects various electrical products, including those for hazardous locations.

Responsibilities

• Manages the electrical safety team and their day‑to‑day activities with respect to scheduling and managing the department’s backlog of projects.
• Understands the typical scope and complexity of electrical safety tests (dielectric strength, creepage/clearance, leakage current, environmental testing, etc.) to plan and schedule projects effectively.
• Monitors and tracks progress of testing and certification files to ensure timely completion and customer satisfaction.
• Prioritizes projects and allocates resources based on testing complexity, deadlines, and client requirements.
• Has foundational understanding of evaluating electrical products in accordance with nationally recognized electrical safety standards (CSA, UL, IEC, etc.) as dictated by business requirements.
• Works to grow all aspects of our Electrical Department’s business.
• Has general understanding of electrical testing, inspection and certification services.
• Helps grow our overall Electrical program, including scope and revenue.
• Participates in technical leadership during audits as required.
• Participates in other areas of electrical operations.
• Becomes familiar with QAI’s quality system and administrative procedures.
• Interacts effectively and professionally with customers and staff, as required.
• Ensures work activities and lab equipment comply with QAI’s quality system.
• Travels throughout Canada and the USA as business dictates.
• Maintains a can‑do attitude within an energetic team.
• Performs any other duties assigned by the manager or its designee.

Qualifications

• Bachelor’s degree in electrical engineering or equivalent.
• At least 5 years of directly related experience.
• Proficient MS Word and Excel; familiar with Email and Adobe Acrobat.
• Good laboratory practice skills essential for testing products.
• Strong interpersonal and communication skills.

Key Technical Competence

• Practical knowledge in relevant areas of expertise.
• Capable of evaluating necessary requirements for testing, inspection, and/or certification and developing timelines that meet client and company needs.
• Can meet expected timelines and grasp the concept of prioritization.
• Multi‑task and coordinate many activities across multiple departments, teams, and locations within the organization.
• Identifies conformance to test, inspection, and/or certification criteria and communicates this to clients and throughout the organization.

Additional Information

• Candidates must hold a valid BC driver’s license.
• Candidates must hold a valid passport, or be able to obtain a valid passport, and must be able to travel to the US and international destinations.
• Successful candidate will progress, subject to satisfactory performance, through a 3‑month probation and training period.

Equal Opportunity Employer

QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

NOTE: No sponsorship is available.