Business Manager

Position Overview

The Camp / Hotel Business Manager plays a key role in supporting the successful operation of The Northern Workforce HUB within a First Nations/community-based organization. This position oversees business, financial, and administrative functions while working collaboratively with leadership, staff, and community partners to ensure culturally respectful, efficient, and welcoming operations.

Key Responsibilities

Business & Financial Management

• Manage budgets, financial tracking, and reporting
• Oversee accounts payable/receivable, payroll, and expense controls
• Monitor occupancy, revenue, and operational costs
• Prepare financial and operational reports for leadership

Operations & Administration

• Support day-to-day camp/hotel operations
• Develop and maintain administrative systems, policies, and procedures
• Manage purchasing, inventory, and service contracts
• Ensure accurate record-keeping and documentation

Staff Support & Leadership

• Support hiring, onboarding, scheduling, and training of staff
• Provide guidance and supervision to administrative and front-line staff
• Foster a respectful, inclusive, and team-oriented workplace

Guest, Client & Community Relations

• Ensure a welcoming and culturally respectful experience for guests
• Respond to guest concerns and support service quality
• Build positive relationships with community members, vendors, and partners

Compliance, Safety & Accountability

• Support compliance with health, safety, and regulatory requirements
• Assist with audits, inspections, and reporting
• Promote safe, respectful, and accountable workplace practices

Qualifications & Skills

• Diploma or degree in business, hospitality, or a related field (or equivalent experience)
• Experience in hospitality, camp, hotel, or community-based operations
• Strong financial and organizational skills
• Experience with accounting and reservation/property management systems
• Strong communication, leadership, and relationship-building skills
• Ability to work respectfully within First Nations and community environments
• Commitment to confidentiality, professionalism, and community values

Why Work With Us

• Meaningful work supporting community and economic development
• Competitive compensation and benefits
• Opportunity to grow leadership skills
• Supportive, collaborative, and values-based workplace

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