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hotel front desk clerk
hotel front desk clerkNorthstar Mountain Village Resort • Kimberley, BC, CA
hotel front desk clerk

hotel front desk clerk

Northstar Mountain Village Resort • Kimberley, BC, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
  • Education: No degree, certificate or diploma
  • Experience: 7 months to less than 1 year
  • Tasks

  • Investigate complaints and claims
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Computer and technology knowledge

  • Internet
  • Basic
  • Personal suitability

  • Client focus
  • Dependability
  • Flexibility
  • Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Employment terms options

  • Morning
  • Day
  • Weekend
  • Support for youths

  • Offers on-the-job training tailored to youth
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 32 hours per week
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Hotel front desk clerk • Kimberley, BC, CA

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