Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.
Your Opportunity
The Firm-Wide Services (FWS) Lighthouse Leader serves as the strategic integrator and innovation quarterback across Firm-Wide Services, driving the adoption of AI, automation, and modernization within BDO’s operational functions. This role bridges Innovation & Change, Technology, and Functional Leadership teams to ensure that enabling functions evolve with the same pace and ambition as client-facing service lines. This role requires a leader who builds trust quickly, works generously across teams, and takes initiative in ambiguous environments—bringing others along rather than driving change alone.
The Lighthouse Leader will:
Identify and prioritize innovation and AI opportunities across FWS departments (in partnership with functional leaders).
Lead efforts to proactively identify and embed AI and automation into business process design and redesign.
Align people, processes, and systems with the firm’s technology roadmap.
Develop playbooks to replicate successful pilots and quantify measurable impact.
Support Human Resources and Learning and Development teams in defining skills of the future and creating learning pathways for upskilling.
Participate in key vendor relationships (e.g., Workday) to ensure roadmap alignment.
Translate functional priorities into actionable inputs for the firm’s technology roadmap.
Identify integration opportunities and ensure governance, security, and reliability remain foundational.
Build and lead a Digital Champions Community and establish an FWS Lab of certified citizen developers.
Track and report progress on innovation, automation, and AI adoption across FWS.
Present outcomes, ROI, and improvement recommendations to I&C and functional leadership.
Continuously refine priorities based on business impact and learning.
How do we define success for your role?
You demonstrate BDO Canada's core values through all aspect of your work: Integrity, Respect and Collaboration.
You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work.
You identify, recommend, and are focused on effective service delivery to your clients.
You share in an inclusive and engaging work environment that develops, retains and attracts talent.
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
You grow your expertise through learning and professional development.
Your Experience and Education
Strong experience in identifying and prioritizing innovation and AI opportunities across departments (in partnership with functional leaders).
Experience leading efforts to embed AI and automation into business process design and redesign.
Experience in aligning people, processes, and systems with technology roadmaps.
Experience in participating in vendor relationships to ensure roadmap alignment.
Experience in building and leading a Digital Champions Community and establishing an lab ofcertified citizen developers.
Ability to prioritize workloads and managing multiple tasks and deadlines
The annual compensation for this opportunity is $126,000 to $176,000.
Senior Manager, Lighthouse Leader - Firm-Wide Services • Oakville
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